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What is Pomelo Health?

Are you considering a video appointment or a phone consultation? With specialized medical reminder software tailored for clinics, you can significantly enhance the likelihood that your patients will remember essential details about their upcoming appointments. Pomelo’s Automated Appointment Reminders effectively motivate patients to arrive punctually by delivering comprehensive information they require. By equipping patients with crucial details, such as location and arrival instructions, healthcare providers can boost patient satisfaction while simultaneously freeing up staff time. Moreover, the software allows providers to personalize its features, enabling them to determine how frequently patients receive reminders. Additionally, providers can conveniently prompt patients to confirm their appointments and make real-time updates to appointment statuses directly within their electronic health records. This seamless integration not only streamlines operations but also fosters better communication between patients and healthcare providers.

What is Hour:Mine?

Our automated messaging solution alleviates your practice from any extra workload, removing the necessity for daily manual tasks entirely. Each message received is categorized according to patient and appointment details, facilitating a smooth interaction. We ensure strict adherence to HIPAA regulations to protect privacy and secure sensitive data. All communications are encrypted and secured, with a firm commitment that your information will remain confidential and not be disclosed to any third parties. Each feature is meticulously crafted and consistently refined based on input from practices, allowing us to swiftly tackle any issues that arise. Clients value our responsiveness and dedication to enhancing their operations through thoughtful feature development. We place a strong emphasis on flexibility and customization, guaranteeing that our service evolves through continuous engagement with our users. Our unwavering commitment to ongoing enhancement is reflected in every aspect of what we deliver, ensuring that we meet the ever-changing needs of our clients. In doing so, we strive to foster an environment of trust and collaboration, which is essential for long-term success.

Media

Media

Integrations Supported

Accuro EMR
Medesync

Integrations Supported

Amazon Web Services (AWS)
Eclipse BIRT
Mailchimp
Microsoft 365
SurveyMonkey

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Pomelo Health

Date Founded

2012

Company Location

Canada

Company Website

www.pomelohealth.ca

Company Facts

Organization Name

Hour:Mine

Date Founded

2011

Company Location

United States

Company Website

www.hourmine.com/index.html

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Practice Management

E-Prescribing
Multi-Office
Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Pharmacy

Forms Management

Queue Management

Appointment Scheduling
Communication Tools
Contactless
For Healthcare
Virtual Queue

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Communication Tools
Dose Tracking
Scheduling
Virtual Waiting Room

Categories and Features

Medical Scheduling

Not specified

Patient Engagement

Not specified

Patient Portal

Not specified

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