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What is Pomelo Health?

Are you considering a video appointment or a phone consultation? With specialized medical reminder software tailored for clinics, you can significantly enhance the likelihood that your patients will remember essential details about their upcoming appointments. Pomelo’s Automated Appointment Reminders effectively motivate patients to arrive punctually by delivering comprehensive information they require. By equipping patients with crucial details, such as location and arrival instructions, healthcare providers can boost patient satisfaction while simultaneously freeing up staff time. Moreover, the software allows providers to personalize its features, enabling them to determine how frequently patients receive reminders. Additionally, providers can conveniently prompt patients to confirm their appointments and make real-time updates to appointment statuses directly within their electronic health records. This seamless integration not only streamlines operations but also fosters better communication between patients and healthcare providers.

What is PatientTrak?

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

Media

Media

Integrations Supported

Accuro EMR
Medesync

Integrations Supported

EpicCare EMR
Hemi HL7
MEDITECH Expanse
Veradigm EHR

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Priced for Healthcare Enterprise
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pomelo Health

Date Founded

2012

Company Location

Canada

Company Website

www.pomelohealth.ca

Company Facts

Organization Name

PatientTrak

Date Founded

2006

Company Location

Franklin, WI

Company Website

www.patienttrak.net

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Practice Management

E-Prescribing
Multi-Office
Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Pharmacy

Forms Management

Queue Management

Appointment Scheduling
Communication Tools
Contactless
For Healthcare
Virtual Queue

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Communication Tools
Dose Tracking
Scheduling
Virtual Waiting Room

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Progress Tracking

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Contactless
Customer Surveys
For Healthcare
Supports Multiple Counters
Virtual Queue

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

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