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What is PowerOps?

PowerOps is a cloud-driven platform specifically crafted for managing field services within generator servicing enterprises. It adeptly consolidates extensive information related to clients, locations, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), and includes features such as dispatching, work orders, quotes, preventive maintenance schedules, service documentation, and invoicing. While administrative staff concentrate on organizing schedules and tracking service histories, technicians can use a mobile app to view their assigned tasks, complete inspection checklists, record measurements, capture images, document observations, and secure customer signatures. The system is specifically designed for workflows associated with generators, which include NFPA 110 monthly checklists, load bank testing, and inspections of transfer switches. Service records can be generated into PDF reports for convenient access and distribution. Additionally, the software supports tracking equipment, maintaining recurring maintenance schedules, and overseeing customer and service agreement records, while also linking with QuickBooks Online to optimize the coordination between office management and field activities. This ultimately leads to improved efficiency for service teams in providing excellent customer care. By integrating all necessary facets of service management, this robust tool not only enhances productivity but also promotes a cohesive operational framework. Moreover, its user-friendly interface ensures that both office staff and technicians can navigate the system with ease, further streamlining service processes.

What is Dougal?

Dougal acts as a robust solution for job scheduling and field-work management, specifically designed for industries involved in trade and services. It aids coordinators and field staff in effectively handling customer interactions, job assignments, scheduling visits, managing calendars, and executing follow-up tasks. Every job is thoroughly recorded with a timeline of notes, photographs, activity logs, and billing information, which allows teams to evaluate their previous efforts and strategize future actions. Field personnel can easily access their assigned visits, add notes and images, log their time, and obtain job information while on the move. At the same time, office personnel can manage and arrange work schedules, generate timesheets, create quotes and invoices, and seamlessly import data from compatible accounting and contact management systems. Tailored for both sole traders and teams, Dougal serves various sectors such as plumbing, electrical work, HVAC, maintenance, installation, and inspection, particularly those that necessitate on-site visits. By consolidating field operations and simplifying job documentation within a single platform, Dougal ultimately boosts the overall efficiency and fosters improved communication among team members. This comprehensive tool not only enhances productivity but also provides valuable insights into operational performance over time.

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Integrations Supported

QuickBooks Online
Stripe

Integrations Supported

QuickBooks Online
Xero

API Availability

API Availability

Pricing Information

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Offered?

Pricing Information

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

PowerOps

Company Location

United States

Company Website

powerops.io

Company Facts

Organization Name

Dougal

Date Founded

2017

Company Location

Australia

Company Website

dougal.app

Categories and Features

Categories and Features

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