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What is PowerOps?

PowerOps is a cloud-driven platform specifically crafted for managing field services within generator servicing enterprises. It adeptly consolidates extensive information related to clients, locations, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), and includes features such as dispatching, work orders, quotes, preventive maintenance schedules, service documentation, and invoicing. While administrative staff concentrate on organizing schedules and tracking service histories, technicians can use a mobile app to view their assigned tasks, complete inspection checklists, record measurements, capture images, document observations, and secure customer signatures. The system is specifically designed for workflows associated with generators, which include NFPA 110 monthly checklists, load bank testing, and inspections of transfer switches. Service records can be generated into PDF reports for convenient access and distribution. Additionally, the software supports tracking equipment, maintaining recurring maintenance schedules, and overseeing customer and service agreement records, while also linking with QuickBooks Online to optimize the coordination between office management and field activities. This ultimately leads to improved efficiency for service teams in providing excellent customer care. By integrating all necessary facets of service management, this robust tool not only enhances productivity but also promotes a cohesive operational framework. Moreover, its user-friendly interface ensures that both office staff and technicians can navigate the system with ease, further streamlining service processes.

What is FieldEx?

FieldEx offers a cutting-edge, cloud-based platform aimed at optimizing field service management and computerized maintenance management for businesses that require efficient task coordination across different locations. The solution allows teams to effectively organize both preventive and emergency tasks, assign technicians, create work orders, carry out inspections, and keep track of equipment, assets, parts, and progress of jobs. Field personnel can easily access their tasks through mobile applications, enabling them to provide real-time updates on their work and document service information from the field. Managers gain the advantage of being able to strategically allocate resources and maintain detailed service records across various sites, ensuring a well-organized operation. This adaptable system accommodates a variety of functions such as facilities maintenance, HVAC and commercial equipment repairs, industrial maintenance, equipment installation, and multi-trade field services. By bridging the gap between office planning and on-site implementation, FieldEx utilizes customizable workflows that are suited to different job types, helping organizations to move away from paper documentation and chaotic record-keeping towards a streamlined operational framework. This integration not only promotes effective communication but also significantly boosts productivity for field teams, ultimately leading to improved service delivery and customer satisfaction. Moreover, the comprehensive insights provided by the platform enable organizations to make data-driven decisions that further enhance their operational efficiency.

Media

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Media

Integrations Supported

QuickBooks Online
Stripe

Integrations Supported

Calendly
Google Calendar
Microsoft 365
Microsoft Power BI
Xero

API Availability

API Availability

Has API

Pricing Information

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Offered?

Pricing Information

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PowerOps

Company Location

United States

Company Website

powerops.io

Company Facts

Organization Name

Fieldex Pte. Ltd.

Date Founded

2018

Company Location

Singapore

Company Website

www.fieldex.com

Categories and Features

Categories and Features

CMMS

Not specified

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