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What is PowerOps?

PowerOps is a cloud-driven platform specifically crafted for managing field services within generator servicing enterprises. It adeptly consolidates extensive information related to clients, locations, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), and includes features such as dispatching, work orders, quotes, preventive maintenance schedules, service documentation, and invoicing. While administrative staff concentrate on organizing schedules and tracking service histories, technicians can use a mobile app to view their assigned tasks, complete inspection checklists, record measurements, capture images, document observations, and secure customer signatures. The system is specifically designed for workflows associated with generators, which include NFPA 110 monthly checklists, load bank testing, and inspections of transfer switches. Service records can be generated into PDF reports for convenient access and distribution. Additionally, the software supports tracking equipment, maintaining recurring maintenance schedules, and overseeing customer and service agreement records, while also linking with QuickBooks Online to optimize the coordination between office management and field activities. This ultimately leads to improved efficiency for service teams in providing excellent customer care. By integrating all necessary facets of service management, this robust tool not only enhances productivity but also promotes a cohesive operational framework. Moreover, its user-friendly interface ensures that both office staff and technicians can navigate the system with ease, further streamlining service processes.

What is FieldServio?

FieldServio emerged from the combined expertise and practices of various Field Service companies located in the Charlotte area. With the invaluable input of our customers, we have transformed FieldServio into a versatile, comprehensive field service solution that encompasses Inventory Management, a Mobile Field Technician App, Service and Operations Management, Contracts/Projects, Rental Management, Sales/CRM, as well as complete Accounting and Financial capabilities. Our success stems from the strong relationships we maintain with our clients, allowing us to expand through referrals and recommendations throughout the United States and Canada. We take pride in supporting small, medium, and large field service businesses across diverse sectors, including power generation, air compressors, generators, and forklifts. Additionally, FieldServio offers seamless integrations for automated tax calculations and credit card payment processing, enhancing efficiency for our users. Included with every subscription, our dedicated customer support team operates entirely from our headquarters in Charlotte, NC, ensuring personalized assistance for all our clients. This commitment to service not only reinforces our reputation but also fosters a community where feedback leads to continuous improvement and innovation.

Media

No images available

Media

Integrations Supported

QuickBooks Online
Stripe

Integrations Supported

Avalara
LayerNext

API Availability

API Availability

Has API

Pricing Information

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Offered?

Pricing Information

Contact FieldServio for further pricing details.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PowerOps

Company Location

United States

Company Website

powerops.io

Company Facts

Organization Name

FieldServio

Date Founded

2000

Company Location

United States

Company Website

www.fieldservio.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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