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What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

What is Coresender?

Our service guarantees that your emails arrive at their intended destinations within seconds, removing any delays for customers who depend on timely communications such as password resets and order confirmations. By managing the complexities of email delivery, we enable you to focus on improving customer experience and growing your business. The immediate dispatch of critical transactional emails, whether they are password resets, confirmation links, or order receipts, is of utmost importance, and we place them at the forefront of our operations. To uphold this priority, we have developed a specialized sending infrastructure specifically for transactional purposes. With a dedicated transactional sending account, you can be confident that your essential emails will reach their recipients even when large-scale marketing campaigns are underway. Furthermore, it is crucial to maintain a strong sender reputation for successful email delivery, which should always be a key consideration for your organization. We work alongside you throughout this endeavor to enhance and preserve your sender reputation score, ensuring it remains consistently high. By prioritizing these elements, we assist you in establishing trust with your audience, thereby bolstering your long-term success. In this way, we become an integral partner in your email communication strategy, reinforcing the reliability of your service.

Media

Media

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

Integrations Supported

Bitrix24
Insightly
Joomla!
PrestaShop
Sugar Sell
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Company Facts

Organization Name

Coresender

Date Founded

2019

Company Location

Poland

Company Website

coresender.com

Categories and Features

Categories and Features

Email Deliverability

Not specified

Email Marketing

Not specified

Transactional Email

Email Monitoring
Mailing List Management
Reporting/Analytics

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