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What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

What is GateKeeper Enterprise?

With passwordless proximity login, users can access desktop applications, websites, and devices like Macs and PCs seamlessly. The technology utilizes active proximity detection for hands-free wireless two-factor authentication and efficient password management. IT administrators gain the ability to let users log into their systems dynamically using a physical key, which can be activated automatically, manually through touch, by pressing Enter, or with a PIN code. This means users can effortlessly log in, switch accounts, change devices, and log out without ever needing to remember or input passwords; all that is required is the key. Moreover, when a user steps away, the system automatically locks, safeguarding access to the computer and web passwords. Continuous authentication methods ensure that users' access is routinely verified. Consequently, the hassle of typing passwords is eliminated entirely. Furthermore, administrators can streamline password protection through a centralized admin console, enabling the enforcement of stronger passwords and two-factor authentication while allowing employees to maintain their productivity without interruptions. This innovation significantly reduces helpdesk inquiries related to forgotten passwords and password resets, making the login process and autolocking dependent on proximity more efficient and user-friendly. This advancement not only enhances security but also improves the overall user experience in workplace environments.

Media

Media

Integrations Supported

Active Directory
DigitalPersona
GateKeeper Password Manager
Hive Fabric
IBM i
Powertech Multi-Factor Authentication
ReturnPro

Integrations Supported

Active Directory
DigitalPersona
GateKeeper Password Manager
Hive Fabric
IBM i
Powertech Multi-Factor Authentication
ReturnPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Company Facts

Organization Name

Untethered Labs, Inc.

Date Founded

2015

Company Location

United States

Company Website

www.gkaccess.com

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Authentication

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

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