Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine ADSelfService Plus Reviews & Ratings
    108 Ratings
    Company Website
  • Cisco Duo Reviews & Ratings
    1,313 Ratings
    Company Website
  • ManageEngine ADAudit Plus Reviews & Ratings
    397 Ratings
    Company Website
  • 1Password Reviews & Ratings
    16,122 Ratings
    Company Website
  • Keeper Security Reviews & Ratings
    1,623 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • PYPROXY Reviews & Ratings
    5 Ratings
    Company Website
  • Curtain MonGuard Screen Watermark Reviews & Ratings
    7 Ratings
    Company Website
  • ManageEngine ADManager Plus Reviews & Ratings
    489 Ratings
    Company Website
  • Psono Reviews & Ratings
    92 Ratings
    Company Website

What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

What is IDReset?

Self-service password reset tools are designed to alleviate the workload of helpdesk teams by enabling users to securely reset their accounts on their own, whether through the internet or by phone. INI offers automated password reset solutions that cater to both the security needs of the organization and the preferences of its users. Given that the average cost of helpdesk calls ranges from $10 to $30, these expenses can accumulate significantly over time. Organizations that adopt a self-service password reset application frequently see a return on investment that recoups the application's expenses within the first year. The time saved across various departments—such as users, helpdesk staff, IT, finance, and security—leads to notable productivity enhancements that positively impact the organization's financial performance. In addition, this method bolsters security by removing the necessity for an agent to participate in the authentication process, while simultaneously granting users 24/7 access for greater convenience. Moreover, by decreasing the frequency of expensive helpdesk calls by 20% to 40%, organizations can further optimize their ROI, allowing helpdesk staff to dedicate their efforts to more pressing issues. Ultimately, this strategy not only streamlines operational workflows but also strengthens the overall security framework within the organization, ensuring a more reliable and efficient service for all users involved. This adoption of self-service solutions marks a significant step forward in modernizing organizational practices.

Media

Media

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Company Facts

Organization Name

Interactive Northwest

Company Website

www.interactivenw.com/products/ini-idreset/

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Popular Alternatives

Popular Alternatives

Specops uReset Reviews & Ratings

Specops uReset

Specops Software
ASPG ReACT Reviews & Ratings

ASPG ReACT

Advanced Software Products Group
Specops uReset Reviews & Ratings

Specops uReset

Specops Software
Core Password Reviews & Ratings

Core Password

Core Security (Fortra)
PortalGuard Reviews & Ratings

PortalGuard

BIO-key International