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What is PracticeCompass?

Delve into an extensive array of immediate solutions for managing tasks, scheduling patients, and verifying insurance, all tailored to oversee every step of the revenue cycle management process, including patient billing and billing reconciliation. Convert each incoming call into an appointment to maximize your earnings potential. By scrutinizing calls and evaluating customer interactions, you can identify underlying causes of revenue loss. Efficiently handle and track phone communications to maintain service quality and improve patient satisfaction. Launch marketing initiatives seamlessly in just three straightforward steps and assess their success. With real-time monitoring, you have the capability to track patient calls, marketing expenses, and returns on investment per patient, along with conversion statistics. Practice Compass provides marketing strategies focused on return on investment that elevate your practice's patient volume. No matter where you are located, PracticeCompass allows you to manage staff efficiency, patient scheduling, marketing efforts, and additional facets of your operation. Stay connected with your business processes as our Practice Management Software guides your practice toward success while offering critical insights into performance metrics. This holistic approach not only streamlines operations but also drives growth and profitability for your practice.

What is Health Desk?

Strengthening the bond between your healthcare team and patients is crucial throughout the entire journey, from the initial appointment scheduling all the way through triage and follow-up care. Health Desk significantly enhances the patient access experience, leading to increased revenue and improved utilization rates. Explore our in-depth Solution Overview for a comprehensive understanding. At every interaction point, safety measures are thoughtfully integrated to mitigate risks. It is vital to recognize the potential challenges of telehealth, ensuring that both patients and healthcare personnel have access to clear guidance before engaging in any actions that may pose risks. Our flow tools streamline patient movement and minimize redundant tasks, while the elegantly designed workspaces for both patients and staff act as intuitive resources that facilitate the effective and safe handling of all patient inquiries, from scheduling and triage to referrals and more. Training support staff has been made simpler than ever, allowing for a smooth experience for everyone involved. This forward-thinking strategy not only improves patient outcomes but also nurtures a more unified healthcare setting, ultimately contributing to a more holistic approach to care. By prioritizing these connections and efficiencies, your organization can cultivate a healthier, more engaged patient community.

Media

Media

Integrations Supported

Active Directory
AdvancedMD
Microsoft Dynamics 365
Salesforce

Integrations Supported

Active Directory
AdvancedMD
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PracticeCompass

Date Founded

2013

Company Location

United States

Company Website

www.practicecompass.com

Company Facts

Organization Name

Keona Health

Company Location

United States

Company Website

www.keonahealth.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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