Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Fraud.net Reviews & Ratings
    56 Ratings
    Company Website
  • Google Cloud BigQuery Reviews & Ratings
    1,861 Ratings
    Company Website
  • 6sense Reviews & Ratings
    1,638 Ratings
    Company Website
  • Anaplan Reviews & Ratings
    757 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Qloo Reviews & Ratings
    23 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    726 Ratings
    Company Website
  • Google Cloud Speech-to-Text Reviews & Ratings
    398 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    9 Ratings
    Company Website
  • ThinkAutomation Reviews & Ratings
    15 Ratings
    Company Website

What is PrediCX?

Your contact center is a crucial yet frequently underestimated resource within your organization, consistently providing valuable insights derived from customer interactions. PrediCX is an advanced AI platform engineered to tap into this potential by delivering predictive insights and automating processes across diverse communication channels, ultimately enhancing customer experience and service efficiency. By utilizing AI, organizations can mine predictive insights from each interaction, independent of the communication medium, which allows for personalized recommendations that can increase profitability and improve customer satisfaction. The platform also provides timely notifications for emerging issues, enables automatic coaching, and performs quality assurance for agents throughout their interactions. Furthermore, it effectively prioritizes urgent inquiries and complaints, directing customers to the most appropriate resources. Unlike conventional approaches that depend solely on keywords, the AI within PrediCX leverages conceptual understanding to thoroughly analyze incoming feedback, ensuring that every customer opinion is acknowledged and addressed. The system automates the categorization of queries from digital channels, efficiently classifying them, supporting agents in real-time, and enhancing the functionality of chatbots to deliver superior service. This innovative strategy not only optimizes operational efficiency but also cultivates a culture of agility and ongoing improvement in customer interactions, ultimately leading to higher levels of customer loyalty and retention. By embracing these advancements, organizations can position themselves ahead of the competition in today's fast-paced market.

What is Huunu?

HUUNU® is a cutting-edge platform designed for prediction market research that harnesses the thrill of betting to understand potential audience behaviors, effectively reducing the rational response bias often found in standard surveys. This groundbreaking software not only supports the generation of predictions but also empowers users to uncover new trends and consumer needs. Through HUUNU Futures, users can precisely forecast crucial elements such as timing, scale, impact, and the motivations behind them, ensuring they remain ahead in competitive markets. Participants regularly report that HUUNU provides a more engaging research experience, with incentives based on their performance rather than simple involvement. This methodology is vital, as it produces higher-quality data from involved individuals who are genuinely invested in the results. Furthermore, it streamlines the identification of viable ideas while highlighting the concepts that resonate most with the market, which significantly lowers the expenses related to concept evaluation and ideation compared to traditional approaches. By transforming the research process into a more interactive and rewarding endeavor for participants, HUUNU ultimately enriches the depth and quality of insights acquired, paving the way for more informed decision-making. As such, the platform not only enhances participant engagement but also drives innovation in market research strategies.

Media

Media

Integrations Supported

Alida
Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk

Integrations Supported

Alida
Freshdesk
SAP Business One
SAP Store
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$495 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Warwick Analytics

Date Founded

2011

Company Location

United Kingdom

Company Website

www.warwickanalytics.com

Company Facts

Organization Name

Consensus Point

Date Founded

2010

Company Location

United States

Company Website

www.consensuspoint.com

Categories and Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Popular Alternatives

Luminoso Reviews & Ratings

Luminoso

Luminoso Technologies Inc.

Popular Alternatives

Hyllo Reviews & Ratings

Hyllo

Hyllo Analytics
Trendscope Reviews & Ratings

Trendscope

Black Swan Data