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What is Pretectum?

Regardless of whether your organization utilizes an ERP, CRM, CDP, marketing tools, custom databases, or other applications, prioritizing customer master data with Pretectum CMS, a SaaS platform for managing customer information, is advantageous. Pretectum excels in guiding the process of curating customer master data, which encompasses not only defining what constitutes a customer but also managing the transactions and nurturing relationships with them. The value of Pretectum lies in its ability to enrich your understanding of customers by integrating additional information that they opt to share. This capability not only deepens your familiarity with customers but also enhances insights and helps identify their preferences, ultimately leading to stronger relationships. Incorporating such detailed knowledge can significantly improve your marketing strategies and customer engagement initiatives.

What is DecisionLink ValueCloud?

ValueCloud® provides a comprehensive framework and repository that effectively stores and analyzes essential customer value data, converting it into actionable insights and valuable resources for various departments within the organization, such as product management, marketing, sales, value engineering, professional services, and customer success. Recognizing customer value is vital as it signifies an important evolution in Customer Relationship Management, where genuine connections with customers rely heavily on the value they perceive. Unfortunately, current CRM systems and other business applications often fall short of the capabilities required for efficient customer value management. We believe that any organization seeking to shift towards higher value and more profitable business models must regard customer value as a key strategic asset; doing so will not only enhance competitive edge but also enrich dialogues, foster trusted advisor relationships, and ultimately lead to better business results. In prioritizing customer value management, companies can more adeptly navigate the challenges and intricacies of today's competitive markets, ensuring sustained growth and customer satisfaction in the long run.

Media

Media

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

Integrations Supported

Indent
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pretectum

Date Founded

2007

Company Location

United States

Company Website

www.pretectum.com

Company Facts

Organization Name

DecisionLink

Date Founded

1995

Company Location

United States

Company Website

www.decisionlink.com/products/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Master Data Management

Data Governance
Data Masking
Data Source Integrations
Hierarchy Management
Match & Merge
Metadata Management
Multi-Domain
Process Management
Relationship Mapping
Visualization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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