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Ratings and Reviews 0 Ratings
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What is Primeclass?
Primeclass is a cutting-edge AI platform crafted to improve a multitude of operational areas, including managing guest feedback, analyzing vendor contracts, overseeing facility maintenance, and streamlining staff training, among other responsibilities. This system promotes effective handling of reviews, training staff, reducing expenses, and more. Specifically designed for the hotel sector, it includes an interactive chat feature that resonates with your brand identity. Users can ask questions to receive valuable insights and analyses. The platform efficiently manages customer reviews by allowing for their analysis, categorization, and appropriate responses. It also identifies underperforming properties, aiding in revenue enhancement. With Primeclass, issues like erroneous bookings are eliminated, as it aggregates all sales data, including the availability of meeting and event spaces, into one easily accessible hub. Tailored to fit your hotel's policies and procedures, it offers a fully conversational, "always on" training system for onboarding across various departments. Running a hotel can often resemble piecing together a challenging puzzle while experiencing the excitement of a rollercoaster, but Primeclass greatly simplifies the process. In addition, the platform prioritizes providing live data demonstrations, making real-time insights readily accessible. Leveraging AI-driven review analysis, you can also generate tailored reports that cater to your unique requirements. This holistic approach not only boosts guest satisfaction but also significantly enhances the overall performance of your hotel. Ultimately, Primeclass empowers hotel operators to focus more on delivering exceptional service while efficiently managing their operations.
What is Hop?
Hop serves as a comprehensive hotel Property Management System solution.
Our cloud-driven, adaptable platform empowers hoteliers to oversee their properties, staff, and everyday tasks with improved efficiency, reduced costs, and enhanced effectiveness.
With our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, and Revenue and Reporting tools, you can manage all aspects of your operations from a single location, along with a variety of contactless solutions such as a hotel app and a customized branded application.
For your peace of mind, our dedicated technical and customer service teams based in the UK are available around the clock to assist you.
Whether you run a bed and breakfast, a guest house, an independent hotel, or a chain, Hop is equipped to help you meet your objectives wherever you are in the world.
Feel free to reach out to us to arrange a complimentary, no-obligation online demo at your convenience.
Integrations Supported
Clover
Elavon
Fiserv
NetSuite
QuickBooks Accountants
ResDiary
SiteMinder
SynXis
Tevalis
Worldpay
Integrations Supported
Clover
Elavon
Fiserv
NetSuite
QuickBooks Accountants
ResDiary
SiteMinder
SynXis
Tevalis
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
£150.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Primeclass
Company Location
United States
Company Website
www.primeclass.ai/
Company Facts
Organization Name
Hop
Date Founded
2017
Company Location
United Kingdom
Company Website
www.hopsoftware.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management