Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3,286 Ratings

Total
ease
features
design
support

What is Primo?

Primo functions as a holistic IT operations platform that leverages artificial intelligence to streamline the purchasing, monitoring, securing, and management of corporate devices and software via a single, centralized interface. By amalgamating identity management, mobile device management (MDM), endpoint detection and response, software as a service (SaaS) management, and global hardware procurement, it removes the necessity for teams to juggle various disconnected tools. This integration empowers IT departments to effortlessly establish security protocols, roll out applications and updates, and resolve issues across macOS, Windows, and Linux systems. In addition, it supports extensive zero-touch deployments while ensuring that identity and access workflows are synchronized with HR data, facilitating efficient onboarding, offboarding, and permission modifications. Moreover, through its integration with over 60 HR and email systems, it sustains a unified source of truth for users and devices, while providing real-time compliance monitoring and activity logs. The platform further strengthens security by utilizing role-based access, single sign-on, and AI-driven automation, which ultimately minimizes manual workloads and enhances the overall security framework of the organization. Additionally, this comprehensive approach not only boosts efficiency but also fosters a more secure and responsive IT environment for future growth.

What is ManageEngine Endpoint Central?

ManageEngine Endpoint Central is an enterprise-grade unified endpoint management and security solution that helps IT teams manage, secure, and support every device across their organization from a single centralized console. Endpoint Central provides the tools, automation, and intelligence needed to keep every endpoint secure, compliant, and productive. At its core, Endpoint Central automates the most time-consuming aspects of endpoint administration. Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications with automated deployment policies, test-and-approve workflows, and rollback capabilities. Software deployment enables IT teams to install, update, and remove applications across thousands of endpoints simultaneously, while OS imaging workflows standardize device configurations for faster, consistent onboarding. On the security side, vulnerability assessment continuously prioritizes endpoint weaknesses using AI-powered risk scoring. Application control enforces a default-deny approach, blocking unauthorized software before execution. EDR delivers continuous behavioral monitoring and incident response, while NGAV neutralizes malware and ransomware before they cause damage. Device control, privilege management, browser security, and BitLocker and FileVault encryption complete the security stack. Remote support is built in no third-party tools required. IT technicians connect instantly to Windows, macOS, and Linux endpoints for real-time troubleshooting and diagnostics. Integrated MDM extends management to iOS and Android devices. DEX monitoring provides visibility into device performance and application reliability enabling IT teams to resolve issues before employees raise a ticket. Available as cloud or on-premises across five editions.

Media

Media

Integrations Supported

1Password
Active Directory
Microsoft Entra ID
Okta
Azure Marketplace
Datadog
Dayforce
Front
GitLab
HeavenHR
IRIS Cascade HRi
IntelliJ IDEA
JupiterOne
Lucca
Payfit
Rapid7 InsightVM
Remote
SentinelOne Purple AI
Square POS
Zoho Zia

Integrations Supported

1Password
Active Directory
Microsoft Entra ID
Okta
Azure Marketplace
Datadog
Dayforce
Front
GitLab
HeavenHR
IRIS Cascade HRi
IntelliJ IDEA
JupiterOne
Lucca
Payfit
Rapid7 InsightVM
Remote
SentinelOne Purple AI
Square POS
Zoho Zia

API Availability

Has API

API Availability

Has API

Pricing Information

€8 per month
Free Version
Free Trial Offered?

Pricing Information

$1.09/endpoint/month
Starting price $795 annual subscription / 50 computers for single user license.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Primo

Date Founded

2022

Company Location

France

Company Website

www.getprimo.com

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

India

Company Website

www.manageengine.com/products/desktop-central/

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Categories and Features

Antivirus

ManageEngine Endpoint Central offers cutting-edge antivirus (NGAV) and anti-ransomware safeguards that surpass traditional signature-based detection methods. Utilizing behavioral analysis and AI-enhanced intelligence, it effectively identifies and prevents known, unknown, and zero-day threats from executing on managed devices. In contrast to standard antivirus solutions that depend solely on established virus definitions, Endpoint Central's NGAV consistently observes endpoint activities to uncover suspicious behaviors, fileless malware, and sophisticated attack techniques that often escape conventional security measures. Its ransomware-specific defenses are capable of recognizing encryption-like behaviors in real-time, enabling the isolation and neutralization of threats before they can propagate throughout the network. Additionally, automated threat remediation restores affected files and system components, while integrated rollback features reverse any unauthorized modifications. This ensures endpoints can be reverted to a secure, trustworthy state with minimal impact on business continuity.

Application Control

ManageEngine Endpoint Central implements thorough application control on all managed endpoints, guaranteeing that only approved and trusted applications are permitted to operate while preventing unauthorized and potentially harmful software from executing. By adopting a default-deny strategy combined with smart allowlisting, it effectively mitigates the risks associated with ransomware, malware, and insider threats by blocking malicious programs and unauthorized tools from running on the endpoint network. Administrators have the ability to centrally create and manage both allowlists and blocklists, with detailed policy configurations that can be tailored to specific device categories, user roles, and organizational divisions. The application discovery feature provides complete transparency regarding all software in use across the network prior to enforcement, ensuring that legitimate business applications are recognized and that policies are formulated based on actual usage data rather than assumptions, which could hinder productivity or create security vulnerabilities.

Autonomous Endpoint Management (AEM)

ManageEngine Endpoint Central provides self-sufficient endpoint management solutions that minimize the need for manual IT involvement by streamlining everyday endpoint operations like patch management, software distribution, vulnerability fix, and configuration enforcement through automation. With AI-driven threat intelligence, the platform continuously assesses endpoint vulnerabilities, automatically ranking them by severity, availability of exploits, and ongoing attack patterns, allowing IT teams to concentrate on more strategic initiatives rather than getting bogged down in manual assessments. Automated policies for patch deployment ensure that endpoints remain up-to-date without requiring administrator action, while automated remediation processes address frequent configuration problems and policy breaches autonomously. Additionally, DEX monitoring identifies performance irregularities and activates no-code remediation workflows, swiftly resolving endpoint issues before they impact users.

Computer Security

ManageEngine Endpoint Central enhances the security of Windows, macOS, and Linux endpoints through a comprehensive strategy that tackles vulnerabilities, misconfigurations, unauthorized access, and active threats all at once. The solution automates patch deployment to effectively close security gaps in operating systems and over 1,000 third-party applications. Simultaneously, it conducts ongoing vulnerability assessments that identify and rank endpoint vulnerabilities based on their severity. Application control features prevent the execution of unauthorized software, while device control manages access to USB and other peripherals. Additionally, endpoint privilege management removes unnecessary local admin rights to limit potential security risks. Browser security measures minimize exposure to web threats, and data encryption through BitLocker and FileVault safeguards sensitive information at rest. Furthermore, Endpoint Detection and Response (EDR) provides continuous monitoring and behavioral threat detection, ensuring that every device on the network remains secure, compliant, and protected against both existing and emerging threats.

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Cybersecurity

Endpoint Central integrates top-tier cybersecurity features within its endpoint management platform, providing IT and security teams with a cohesive view and control without the need for separate security solutions or extra licenses. The platform's vulnerability assessment feature consistently detects and ranks weaknesses in endpoints based on severity. This, combined with application control, device control, and endpoint privilege management, effectively minimizes the attack surface for all managed devices. The Endpoint Detection and Response (EDR) functionality ensures ongoing behavioral threat detection and swift incident management, while Next-Generation Antivirus (NGAV) and anti-ransomware defenses prevent malware, ransomware, and zero-day exploits from executing. BitLocker and FileVault management enforce disk encryption on Windows and macOS systems, browser security minimizes risks from web-based threats, and private access offers secure, identity-driven remote connectivity. This multifaceted approach creates a robust cybersecurity framework, all manageable from a single, centralized interface.

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Management

ManageEngine Endpoint Central serves as a comprehensive platform for endpoint management, empowering IT departments with complete oversight and management capabilities for all devices within the organization through a single, centralized dashboard. The solution accommodates various operating systems including Windows, macOS, Linux, iOS, Android, and Chrome OS, effectively managing desktops, laptops, servers, virtual machines, and mobile devices found in local offices, remote locations, and on-the-go settings. With automated features for patch deployment, software distribution, OS imaging, and asset inventory, Endpoint Central simplifies routine endpoint management tasks. Additionally, it includes integrated remote desktop functionalities that allow for immediate troubleshooting without relying on third-party applications. The built-in Mobile Device Management (MDM) capabilities extend oversight to mobile devices running iOS and Android. Furthermore, Device Experience (DEX) monitoring provides real-time insights into device performance and application usability, enabling IT teams to address potential issues proactively, thereby safeguarding employee productivity in hybrid and distributed work environments.

Endpoint Protection

ManageEngine Endpoint Central offers advanced endpoint security that surpasses conventional antivirus solutions by integrating Next-Generation Antivirus (NGAV), Endpoint Detection and Response (EDR), application management, vulnerability assessment, and encryption into a cohesive platform. The NGAV and anti-ransomware mechanisms effectively prevent malware, ransomware, and zero-day attacks from executing on managed devices, while the EDR feature provides ongoing behavioral analysis and expedites incident detection and response. The vulnerability assessment tool identifies and ranks security gaps throughout the endpoint environment, and application management ensures that only verified and sanctioned applications are permitted to run. Device control features limit access to USB and other peripherals, while endpoint privilege management adheres to the principle of least privilege, and browser security minimizes exposure to web-based threats. This comprehensive, multi-layered endpoint protection is available for all device types and operating systems, all accessible from a single centralized dashboard.

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IoT Security

ManageEngine Endpoint Central enhances the oversight and security of IoT and connected devices within the network, enabling IT and security personnel to detect, track, and manage every device linked to the corporate system. By employing continuous discovery of network devices, it maintains an exhaustive inventory of all connected endpoints, including IoT devices, ensuring that no unmanaged or unauthorized device is overlooked. The vulnerability assessment feature pinpoints and ranks security gaps across connected devices, while configuration management enforces security standards and identifies misconfigurations that may put the network at risk. Device control policies are implemented to prevent unauthorized connections of peripherals and removable media, thereby mitigating the threat of malware introduction via connected IoT devices. This provides organizations with complete visibility and control over their growing ecosystem of connected devices, all from a singular, centralized management interface.

IT Management

ManageEngine Endpoint Central offers IT teams a unified platform for overseeing the entire lifecycle of endpoints across various operating systems including Windows, macOS, Linux, iOS, Android, and Chrome OS, thus eliminating the necessity for multiple, disparate management solutions. Its automated patch deployment feature accommodates operating systems and over 1,000 third-party applications, enabling functionalities such as scheduling, testing, rollback, and compliance reporting. IT administrators can deploy, update, or uninstall software across thousands of endpoints simultaneously through the use of predefined or tailored policies. The OS imaging and provisioning workflows facilitate rapid setup of new devices with consistent configurations, while ongoing hardware and software asset tracking ensures compliance with licensing and readiness for audits. Additionally, the platform includes integrated remote desktop capabilities for immediate troubleshooting without the need for external software, and DEX monitoring offers insights into device performance and application usage, allowing IT teams to proactively address issues before they affect productivity.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

ManageEngine Endpoint Central offers a holistic approach to IT security, safeguarding all managed endpoints by integrating various features such as vulnerability assessment, application control, device management, endpoint privilege administration, and browser protection into one cohesive system. The platform conducts ongoing scans of endpoints to identify security vulnerabilities, implements least-privilege policies, and prevents unauthorized applications from running. With BitLocker and FileVault encryption management, sensitive information is kept secure on both Windows and macOS devices, while Endpoint Detection and Response (EDR) facilitates ongoing detection of behavioral threats and quick incident resolution. Next-Generation Antivirus (NGAV) and anti-ransomware measures thwart malware and zero-day attacks before they can activate. Additionally, private access allows for secure, identity-driven remote connections without relying on traditional VPNs, providing IT and security teams with a robust, multi-layered endpoint security framework from a single, centralized interface.

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

License Management

ManageEngine Endpoint Central offers an ongoing and thorough inventory of both hardware and software assets across all managed endpoints, providing IT teams with complete insight into the applications installed, their versions, and license utilization organization-wide. The tool's license compliance tracking feature helps identify instances of both excess and insufficient software licenses, assisting organizations in refining their software expenditures and steering clear of compliance issues during audits. Additionally, monitoring software usage reveals which applications are actively engaged versus those that are inactive, facilitating well-informed decisions regarding license renewals and consolidations. The automatic identification of newly installed software guarantees that the asset inventory is perpetually updated without the need for manual updates. Comprehensive software inventory reports equip IT and procurement teams with essential data for negotiating vendor agreements, planning renewals, and proving compliance to auditors, all from a unified endpoint management interface.

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Mobile Application Management

ManageEngine Endpoint Central offers an extensive suite of mobile application management (MAM) features, allowing IT departments to gain full oversight of applications utilized on corporate iOS and Android devices within the organization. With its app distribution capabilities, IT teams can seamlessly roll out both proprietary and third-party applications to thousands of mobile devices at once, all without requiring any action from the end-users. Application whitelisting and blacklisting functionalities ensure that only sanctioned, business-relevant apps can be installed and accessed on managed devices. Additionally, the app inventory and license management tools provide IT teams with a clear view of mobile software usage and adherence to compliance standards. For devices under a Bring Your Own Device (BYOD) policy, corporate applications are distinctly separated from personal apps, protecting data integrity while respecting employee privacy. Furthermore, the ability to remotely remove applications allows IT teams to swiftly eliminate unauthorized or potentially harmful apps from all managed mobile devices in their fleet.

Mobile Device Management (MDM)

ManageEngine Endpoint Central offers seamless integrated Mobile Device Management (MDM) features that empower IT departments with full oversight and administration of both iOS and Android devices within corporate settings and bring-your-own-device (BYOD) scenarios, all from a centralized management dashboard. The platform facilitates over-the-air enrollment for both company-owned and personal devices, enabling the deployment of configuration profiles that manage Wi-Fi, VPN, email, and security configurations. With its mobile application management capabilities, organizations can distribute apps, manage whitelists and blacklists, and monitor compliance across all devices under management. Security measures include enforcing passcode policies, ensuring data encryption, detecting jailbroken or rooted devices, and providing the ability to remotely wipe devices that are reported lost or stolen. For BYOD devices, a strict separation between corporate and personal data is maintained, safeguarding employee privacy while ensuring robust security for company resources, without the need for separate MDM infrastructure or incurring additional licensing fees.

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Patch Management

ManageEngine Endpoint Central streamlines the entire patch management process, encompassing everything from vulnerability scanning to testing, approval, and deployment, for Windows, macOS, Linux, and over 1,000 third-party applications—all from a unified interface. With automated patch deployment policies in place, manual intervention is minimized, ensuring endpoints remain up to date without requiring IT staff involvement. Additionally, test-and-approve workflows assess the stability of patches in designated pilot groups prior to widespread implementation. The solution offers customizable maintenance windows, reboot options, and device group targeting based on Active Directory, allowing for tailored patch deployment according to each endpoint's unique conditions. For remote and mobile devices, patches are applied effortlessly over the internet, eliminating the need for VPN connectivity. Furthermore, real-time dashboards provide IT teams and management with immediate insights into patch compliance, along with audit-ready reports aligned with regulatory standards such as HIPAA, PCI-DSS, and GDPR.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop

ManageEngine Endpoint Central features integrated remote desktop functionalities that empower IT professionals to swiftly connect to and manage devices running Windows, macOS, and Linux without the need for external remote access tools or extra licensing fees. The platform supports both attended and unattended access, providing IT teams with the versatility to resolve issues on endpoints whether or not the end-user is present. Additionally, it includes built-in voice, video, and text communication options to facilitate real-time collaboration during support interactions. Technicians can transfer files securely and instantly, while remote command prompt and terminal access allow for comprehensive system diagnostics. Multi-monitor support enhances the ability of technicians to navigate through intricate endpoint setups effortlessly. To ensure compliance, accountability, and quality control, every remote desktop session is recorded, and detailed audit logs are kept, providing a thorough account of all activities conducted remotely within the organization.

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Software Deployment

ManageEngine Endpoint Central simplifies the process of software deployment across a vast number of endpoints at once, allowing IT departments to efficiently install, update, or uninstall applications on Windows, macOS, and Linux systems with the help of either set deployment policies or custom configurations. With a collection of ready-to-use application templates, the need for manual software packaging is significantly reduced, streamlining deployment and minimizing the workload for IT staff. Deployments can be timed to occur during designated maintenance periods, lessening the impact on end-users, while reboot options and installation settings can be tailored for different device groups or organizational units. Additionally, software metering and usage tracking capabilities help distinguish between actively utilized applications and those that are inactive, aiding in the optimization of licenses and informing renewal strategies. Alerts for failed deployments, coupled with comprehensive deployment reports, provide IT teams with complete insight into the status of software distribution across all endpoints, ensuring that each device has the appropriate software installed and at the correct version consistently.

Threat Intelligence

ManageEngine Endpoint Central utilizes AI-enhanced threat intelligence to support IT and security teams in proactively addressing emerging risks and effectively prioritizing remediation efforts throughout the endpoint landscape. The vulnerability assessment process evaluates risk levels by considering CVSS severity ratings, the availability of exploits, the age of vulnerabilities, and current attack patterns. This ensures that teams can concentrate on the vulnerabilities that are most likely to be targeted in real-world scenarios. With real-time insights into existing vulnerabilities, zero-day threats, and actively exploited weaknesses, security teams can respond swiftly to mitigate risks before they can be leveraged against the organization. Endpoint Detection and Response (EDR) continuously analyzes endpoint activities for signs of compromise, while Next-Generation Antivirus (NGAV) integrates up-to-date threat intelligence to thwart newly identified malware strains and attack strategies. This approach provides organizations with a dynamically updated, intelligence-led defense strategy across all managed endpoints.

Unified Endpoint Management (UEM)

ManageEngine Endpoint Central stands out as a comprehensive unified endpoint management (UEM) solution that integrates management, security, and user experience functionalities for all types of devices and operating systems within a single, centralized interface. This streamlined approach eliminates the necessity for various disjointed endpoint management tools. The platform is compatible with a wide range of operating systems including Windows, macOS, Linux, iOS, Android, and Chrome OS, catering to desktops, laptops, servers, virtual machines, and mobile devices, thereby providing IT teams with consistent oversight and control over their entire inventory of devices. Key features such as patch management, software deployment, OS imaging, asset tracking, remote desktop access, mobile device management (MDM), vulnerability assessments, endpoint detection and response (EDR), next-generation antivirus (NGAV), application control, device control, privilege management, encryption oversight, browser security, and digital employee experience (DEX) monitoring are all consolidated within this singular platform. This integration reduces the complexity of tool management, minimizes overall ownership costs, and streamlines IT operations, especially in distributed and hybrid work settings.

Vulnerability Assessment

ManageEngine Endpoint Central systematically detects and ranks security vulnerabilities across all managed endpoints, equipping IT and security teams with the insights necessary to direct their remediation efforts effectively. Utilizing AI-driven vulnerability assessments, the platform assigns risk ratings based on factors such as CVSS severity, the availability of exploits, the age of vulnerabilities, and ongoing attack patterns, ensuring that critical vulnerabilities are mitigated before they can be exploited. With its real-time scanning capabilities, the tool identifies known vulnerabilities, zero-day threats, and actively exploited issues across various operating systems and third-party applications, while automated patch management rectifies these vulnerabilities without requiring manual input. In addition to addressing software vulnerabilities, Endpoint Central also uncovers security misconfigurations, outdated software, unauthorized remote sharing applications, and gaps in antivirus protection, thus delivering a thorough exposure management solution that surpasses conventional vulnerability scanning methods.

Zero Trust Security

ManageEngine Endpoint Central implements a Zero Trust security framework by instituting rigorous access controls, adhering to least-privilege principles, and conducting ongoing verification of endpoints for all devices and users within the organization. The management of endpoint privileges eliminates superfluous local admin rights, substituting them with just-in-time, role-specific privilege elevation to ensure that users possess no more access than necessary for their responsibilities. The application control feature adopts a default-deny strategy, permitting only the execution of verified and approved applications while automatically rejecting all others. Additionally, device control limits connections from unauthorized peripherals and removable media, while private access facilitates secure, identity-based connections to internal applications for remote users, effectively removing implicit trust. This ensures that every access attempt is thoroughly verified, authorized, and recorded across the endpoint ecosystem.

Popular Alternatives

Popular Alternatives

Freshservice Reviews & Ratings

Freshservice

Freshworks
KACE by Quest Reviews & Ratings

KACE by Quest

Quest Software