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Ratings and Reviews 5,194 Ratings
What is ProManage?
Boost your customer interaction and broaden your local market influence with ProManage. This innovative platform streamlines the optimization of your online listings, allowing you to upload content across multiple locations simultaneously, which enhances discoverability during potential customers' online searches. Establishing a robust and reliable reputation is key to drawing in customers, making real-time management and response to reviews essential for addressing inquiries swiftly and fostering customer loyalty. Moreover, ProManage empowers you to craft appealing posts, organize events, and present offers, while also managing responses from various messaging platforms all through a unified dashboard. This efficient method not only reduces your workload but also enhances the probability of converting inquiries into sales and maintaining customer loyalty over time. With an impressive 6 billion "near me" searches executed each month, it is crucial to ensure your business stands out in these results to significantly expand your customer base. Additionally, ProManage offers extensive support to help you flourish in the hyperlocal marketplace, equipping you with the necessary tools for success. By harnessing these capabilities, you can effectively enhance your marketing strategies and cement your business's standing within the community, ultimately driving long-term growth and engagement. The proactive approach you take today will set the foundation for a more resilient and recognizable presence tomorrow.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
1inch Wallet
CareCloud
DaySmart Appointments
Google Business Profile
JobNimbus
LiveRez
MOGO Cloud Dental Software
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ProManage
Company Location
United States
Company Website
www.promanage.biz
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
Local Listing Management
Not specified
Local Marketing
Not specified
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video