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What is FiO iCRM?
iCRM empowers retailers and businesses to adopt a more customer-focused approach by gaining insights into their customers' desires and preferences. The retail sector operates at a rapid pace where trends emerge swiftly, profits can surge, and consumers are constantly on the lookout for the latest innovations. Grasping the nuances of retail analytics is crucial for success. By utilizing iCRM's algorithms, retailers can tailor marketing campaigns to specific customer segments based on various factors including gender, location, preferences, and buying behaviors. This targeted approach not only enhances customer loyalty but also boosts retention rates. Additionally, the customer data platform, overseen by marketers and retail stores, integrates and harmonizes customer information from multiple sources such as websites, purchases, interactions, and market data. With this comprehensive understanding, businesses can effectively pinpoint the channels that are most likely to elevate customer engagement, ultimately leading to a significant increase in return on investment while fostering long-term relationships with their clientele. Such strategic insights can transform how businesses connect with their customers in an ever-evolving market landscape.
Integrations Supported
ChannelEngine
ESET PROTECT
Exact Online
Payconiq
Spotler
Integrations Supported
ChannelEngine
ESET PROTECT
Exact Online
Payconiq
Spotler
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Valk Solutions
Date Founded
1989
Company Location
Netherlands
Company Website
valksolutions.nl/proposs/
Company Facts
Organization Name
Ai-Intelekt Inc
Date Founded
2024
Company Location
United States
Company Website
www.aiintelekt.com
Categories and Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management