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What is Probook?

Probook is a cutting-edge dispatch solution driven by artificial intelligence, designed to enhance technician performance, improve dispatcher efficiency, and elevate customer service in the home services industry. By analyzing past sales data, the platform effectively matches technicians with the most suitable jobs, leading to increased sales and heightened customer satisfaction. It offers two levels of automation: the copilot mode, which aids dispatchers with real-time recommendations while ensuring their active involvement, and the autopilot mode, which automatically adjusts the dispatch board in real time, allowing a single dispatcher to manage over 20 technicians efficiently. Furthermore, Probook is equipped with tools such as proactive delay alerts, rescheduling suggestions, and an interactive revenue heatmap that identifies top sales achievers. Typically, users experience a 12% rise in sales and a 19% improvement in flip rates, all while maintaining a technician-to-dispatcher ratio of 20:1, showcasing the platform's profound effect on operational effectiveness and profitability. This innovative approach not only optimizes the dispatch workflow but also enables businesses to concentrate on expansion and enhance their overall service quality, setting the stage for sustained success in a competitive landscape.

What is B2W SCHEDULE?

B2W Schedule software is designed specifically for the scheduling needs of heavy civil construction projects. It enables the effective dispatching of crews, materials, equipment, and trucks across various job sites and throughout different time periods. Employees have the ability to access, input, and manage their assignments and requirements instantaneously, enhancing communication and collaboration through role-specific visibility, ultimately aiding contractors in minimizing downtime and inefficiencies. This scheduling software is accessible on both desktop and mobile platforms, featuring drag-and-drop functionality that allows users to personalize their scheduling views. The integration of a map view helps confirm the locations of assets and enables the sending of notifications via email or SMS regarding any changes or new assignments. Furthermore, B2W Schedule can seamlessly integrate with B2W Applications, which facilitates field tracking and maintenance, thereby allowing for the real-time sharing of essential data about resource requirements, assignments, equipment status, and other critical information. This integration not only streamlines operations but also enhances overall project management efficiency.

Media

Media

Integrations Supported

B2W ESTIMATE
B2W MAINTAIN
B2W TRACK
NEXTAR
ServiceTitan

Integrations Supported

B2W ESTIMATE
B2W MAINTAIN
B2W TRACK
NEXTAR
ServiceTitan

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Probook

Date Founded

2022

Company Location

United States

Company Website

www.probook.ai/

Company Facts

Organization Name

B2W Software

Date Founded

1993

Company Location

United States

Company Website

www.b2wsoftware.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Construction Scheduling

Bid Management
Change Orders
Gantt Charts
Job Scheduling
Project Scheduling
Rescheduling
Staff Calendar
Task Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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