Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • D&B Connect Reviews & Ratings
    169 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    95 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    141 Ratings
    Company Website
  • Collect! Reviews & Ratings
    76 Ratings
    Company Website
  • SalesNOW Reviews & Ratings
    89 Ratings
    Company Website
  • Auth0 Reviews & Ratings
    860 Ratings
    Company Website
  • Appenate Reviews & Ratings
    27 Ratings
    Company Website

What is ProfiCRM?

Discover a holistic CRM platform that integrates all the vital tools necessary for the efficient management of your enterprise. This platform encompasses functionalities for managing Contacts, Sales Agents, Opportunities, Tasks, Orders, Territory Management, and Advanced Reporting, among various other features. Whether you are stationed at your desk or traveling, you can effortlessly monitor your business activities from a unified dashboard. Research shows that businesses typically spend around 68 hours per month on administrative tasks; ensure your organization doesn’t fall into that trap. You can connect with Profi WebForm for easy contact submissions, utilize Google for seamless login and calendar integration, employ Whosms for SMS interactions, tap into Mailchimp for email marketing, and use Jabber for VOIP communications. By delegating territories and product lines to different agents and firms, you can significantly streamline your sales operations. Organizing your business by regions and product categories not only enhances efficiency but also offers crucial insights. Who has clinched the most deals this month? Which products are leading in sales? Who are the buyers behind those purchases? With powerful reporting features, you will acquire a comprehensive understanding of how to refine your sales tactics. Making decisions based on accurate data will help eradicate uncertainties from your operational approaches. In today’s competitive market, harnessing such insights can truly transform your business's performance and drive significant growth. Taking advantage of these capabilities might just be the key to staying ahead in your industry.

What is Eudata Customer Engagement?

We are excited to unveil an all-encompassing agent cockpit that boasts advanced voice capabilities, omnichannel solutions, and in-depth customer profiles. The platform's seamless integration is made possible through user-friendly plug-ins that cater to both customized and legacy CRM systems, as well as a variety of productivity applications. To further enhance user experience, an always-on agent BOT is on standby to guide individuals through processes and help them leverage the necessary tools effectively. Central to this platform is a comprehensive database that meticulously monitors each stage of the customer journey, offering detailed profiles and cross-channel histories that agents and supervisors can access in real time. Moreover, the inclusion of a powerful reporting tool allows for in-depth analysis of all key performance indicators relevant to your operations. The AI-driven chatBOT commands full control over automated conversational processes across multiple channels, ensuring smooth interactions. With millions of users engaging with the platform each month, it significantly improves both customer interactions and agent efficiency. Additionally, by incorporating WhatsApp support, your sales and customer service initiatives become more streamlined, enabling countless individuals to connect via web and mobile devices. This interconnected strategy not only heightens operational efficiency but also significantly enhances the overall experience for customers and agents alike, creating a more cohesive and satisfying interaction environment. As a result, organizations can expect to see improvements in both customer satisfaction and agent productivity.

Media

Media

Integrations Supported

Euronovate

Integrations Supported

Euronovate

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ProfiCRM

Date Founded

2015

Company Location

Romania

Company Website

www.proficrm.com

Company Facts

Organization Name

Eudata

Company Location

Italy

Company Website

eudata.com/conversational-customer-service/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Popular Alternatives

Popular Alternatives

Twilio Flex Reviews & Ratings

Twilio Flex

Twilio