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What is Project Echo?

Project Echo is a comprehensive platform designed for SaaS teams to collect and manage customer feedback, encompassing feature suggestions and bug notifications. It boasts a customizable feedback portal that can be set to public, private, or limited access, equipped with features such as voting, comments, duplicate detection, and board oversight tools. Teams can efficiently categorize requests, employ a user-friendly drag-and-drop roadmap, and issue changelog updates to keep contributors informed about new feature launches. The platform also facilitates embedded feedback gathering, supports custom domain configurations, and includes a REST API along with inbound and outbound webhooks, while integrating effortlessly with applications like Linear, Notion, Slack, and Tally. An additional advantage is its MCP server, which allows compatible AI clients, such as Claude and Cursor, to interact with requests, comments, and votes, as well as generate implementation prompts. Users can opt for a free plan that encompasses fundamental features like feedback collection, roadmap oversight, changelog creation, API access, and MCP capabilities, while the enhanced Pro plan introduces options for personalized branding and custom domains. Furthermore, Project Echo is designed to significantly improve the product development experience, ensuring that teams can effectively manage customer insights and optimize their feedback processes. By leveraging this platform, companies can foster stronger connections with their users and drive their innovation forward.

What is Feedback1?

Feedback1 stands out as a state-of-the-art product feedback system tailored for B2B SaaS organizations, utilizing artificial intelligence to systematically evaluate incoming feedback from diverse sources such as widgets, portals, emails, and integrations. The AI adeptly categorizes related themes and formulates actionable insights to guide product evolution. Product teams can effectively prioritize their workload based on user votes, CRM insights, and established OKRs. Furthermore, customer success teams gain insights into which clients contributed input, allowing for a smooth closure of the feedback loop when new features are unveiled through a public roadmap, changelog, and in-app notifications. With additional functionalities like MCP, REST API, and webhooks, teams can effortlessly gather feedback from platforms like Claude or Cursor. This forward-thinking solution is securely hosted in the cloud, providing both flexibility and easy access for all users. By streamlining the feedback process, Feedback1 not only enhances collaboration among teams but also accelerates the pace of product innovation.

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Integrations Supported

Model Context Protocol (MCP)
Slack
Claude
Cursor
Notion

Integrations Supported

Model Context Protocol (MCP)
Slack
Azure DevOps
Intercom
Jira
YouTrack

API Availability

Has API

API Availability

Pricing Information

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version

Pricing Information

$99/month
Free trial available; paid plans from $99/month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Project Echo

Date Founded

2025

Company Location

United States

Company Website

www.projectecho.io

Company Facts

Organization Name

Feedback1

Date Founded

2025

Company Location

Limassol, Cyprus

Company Website

feedback1.ai

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

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