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What is Prolong?

Transform your care and repair services into a cohesive and profitable venture. By improving customer engagement, you will likely see a beneficial effect on your revenue. Prolong seamlessly integrates with your existing systems, ensuring a quick setup and instant advantages. Experience a significant return on investment in after-sales, while offering a modern post-purchase experience that enhances product sustainability. Endorsed by top brands, Prolong stands out in boosting business value and building customer loyalty. Maintenance services can elevate the average purchase value by as much as 15%. Take meaningful steps towards a circular economy by extending product life and improving your corporate social responsibility outcomes. By refining the post-purchase experience, you can bolster customer retention and loyalty. Your products will last longer, resulting in reduced waste and greater value for both your business and your clients. Additionally, by prolonging the lifespan of each item and decreasing waste, you can further reinforce your brand’s commitment to sustainability, which signifies a transformative enhancement in customer trust and loyalty. Ultimately, Prolong empowers businesses to not only succeed but also make a positive environmental impact, ensuring a win-win situation for the brand and its customers. It’s a strategic move that aligns profitability with sustainability, paving the way for a brighter future.

What is Flowlens?

Simple, smart software for SME manufacturers. Flowlens delivers end-to-end business management software designed specifically to meet the needs of SME manufacturers. Use Flowlens to support your growth as you add customers, suppliers, stock and scale to your manufacturing business. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks Online, and Sage 50  Optimise productivity. Whether you’re looking to replace paper and Excel based processes or older legacy systems, implementing Flowlens provides you with a proven pathway to boosting profitability and establishing data integration across your business functions.  Deliver financial visibility across your supply chain. Connect Flowlens with your accounting applications, and you’ll remove data double entry between functions and establish full online reporting visibility across all your operations.  Enhance stock control. Pinpoint your near and long term materials requirements through Flowlens capacity planning and multi-level BOM management.  Drive supplier management. Move your supplier management processes online with Flowlens. Simplify and streamline supplier negotiations and maximise your cost and quality position through Flowlens RFQ management functionality. Speak to our implementation staff today to agree an action plan that meets your goals for enhanced productivity, increased data integration and improved profitability.

Media

Media

Integrations Supported

Integrations Supported

Mailchimp
QuickBooks Online
QuickBooks Online Advanced
Sage 50
Xero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£39/user/month
Flowlens Ten User Starter Pack Year One subscription includes:

Annual full functionality access
Unlimited SKUs
Hosting
Implementation & data migration
Training and change management
Support and maintenance
Unlimited BOMs
Batch tracking
Serial numbering and tracking
Multi-factor authentication.

Year One Flowlens Total Cost of Ownership: £7,760

Year Two Flowlens Total Cost of Ownership: £2,870

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prolong

Date Founded

2023

Company Location

France

Company Website

prolong.io

Company Facts

Organization Name

Flowlens

Date Founded

2006

Company Location

United Kingdom

Company Website

flowlens.com

Categories and Features

After-Sales Service

Not specified

Categories and Features

After-Sales Service

Flowlens Service Management connects the products you distribute to their respective serial numbers, original bill of materials, and manufacturing history. This allows you to quickly identify appropriate spare parts and review past service activities when a customer reaches out. You can monitor service tasks, job tickets, and labor expenses for each item. Designed specifically for manufacturers who both produce and maintain their own equipment, this solution stands apart from generic helpdesk systems added later on. Service Management is an additional module that enhances the Flowlens platform.

Not specified

Batch Tracking

Flowlens captures batch and lot identifiers when stock is received, alongside recording serial numbers for finished items and essential components. Each job is linked to specific batches and serial numbers, allowing for complete traceability from a finished product back to its constituent parts and suppliers, or conversely, from a supplier's batch to every affected unit. It also accommodates unit-of-measure conversions for purchases in bulk while utilizing individual units. The workflow integrates goods inwards inspections and non-conformance issues directly, eliminating the need for separate documentation and ensuring that insights remain closely tied to the operational process.

Not specified

Bill of Materials (BOM)

Flowlens efficiently manages complex, hierarchical Bill of Materials (BOMs) where each sub-assembly is assigned a unique part number and follows its designated workflow, ultimately contributing to the parent job card. Customers often utilize BOMs that exceed 1,500 lines. The system allows for seamless imports from spreadsheets or CAD files, accommodates multiple suppliers for each part, monitors revisions, and enables real-time modifications or substitutions of parts during active builds. By implementing standardized templates for repeat products, Cap Coder successfully reduced its BOMs from 48,000 to 24,000. BOMs are directly linked to job cards, procurement, and inventory management, while batch and serial tracking extends through to the service phase.

Not specified

Inventory Control

Flowlens offers a comprehensive inventory management solution that allows users to monitor stock levels by location using FIFO, LIFO, or average cost methods. With the capacity to handle unlimited parts and SKUs, it features built-in batch and serial number traceability. The system generates real-time shortage reports that create purchase orders based on outstanding job cards and sales requests, while also adhering to supplier minimum order quantities and pack-size adjustments. This enables automatic population of purchase orders, clearly indicating what needs to be acquired and what is already accounted for. Incoming goods inspections ensure that quality checks are conducted as parts arrive, and stock is allocated according to specific job requirements. Designed specifically for manufacturers of devices, equipment, and machinery, Flowlens ensures that inventory remains linked to the respective builds. Additionally, purchase and inventory records seamlessly integrate with accounting platforms like Xero, QuickBooks, and Sage 50.

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Manufacturing

Flowlens is a cloud-based manufacturing solution designed specifically for small to medium-sized enterprises (SMEs) that create intricate devices, equipment, and machinery to customer specifications. It consolidates various functionalities such as multi-level bills of materials (BOMs), sub-assemblies, job costing, procurement, inventory management, shop floor oversight, quality data collection, and sales and service operations into a single platform, eliminating the need for spreadsheets, shared drives, and disparate applications. Users can easily add or replace parts on an active job card, and recurring production runs can be initiated from pre-existing templates. Flowlens seamlessly integrates with accounting software like Xero, QuickBooks, and Sage 50. A specialized implementation team based in the UK is available to assist with setup, data migration, and training. The base subscription starts at £479 plus VAT per month and includes access for four office users and two shop floor users.

Accounting Integration
ERP
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management

Manufacturing ERP

Flowlens is intentionally designed not to function as a conventional ERP system. Instead, it focuses specifically on the manufacturing and post-sales aspects of operations, offering extensive features for managing BOMs, procurement, inventory, production processes, quality control, sales orders, and service management. Financial management remains within your existing accounting software, seamlessly integrating with popular platforms such as Xero and QuickBooks, with Sage 50 available as an option. This integration ensures that data related to customers, suppliers, invoices, and ledgers is synchronized automatically, eliminating the need for manual entry. For instance, Cap Coder, a manufacturer of capping and filling machinery, experienced an efficiency boost, reducing the time taken for processing spare parts and sales orders by 18 to 20% after consolidating their operations from two separate systems into one cohesive platform. Flowlens is particularly well-suited for expanding manufacturing businesses with a workforce of up to approximately 100 employees.

Not specified

Manufacturing Execution

Flowlens deconstructs each task into a series of workflow stages, each associated with specific personnel, equipment, operational guidelines, and material listings. Operators can view their assignments through a tablet app on the shop floor, where they can log their hours, record quality metrics, and complete various tasks. Managers have real-time visibility into the production schedule, allowing them to monitor items that are on schedule, currently underway, or overdue. As parts are utilized and products are assembled, batch and serial numbers are documented, ensuring traceability from the receipt of raw materials to the final product. This step-by-step control operates within the same platform as your bill of materials, inventory, and sales orders, eliminating the need for a separate manufacturing execution system (MES) integration.

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

MRP

Flowlens efficiently manages materials based on verified demand in real-time. It integrates job cards, sales orders, and warehouse requests to create a continuous shortage report, eliminating unexpected shortages. The system automatically breaks down multi-level BOMs, ensuring that each sub-assembly follows its dedicated workflow to the main job. Purchase orders are automatically populated with any shortages while adhering to minimum order requirements set by suppliers. It meticulously tracks actual labor and material expenses for each project using either FIFO or average costing methods. Tailored specifically for small to medium-sized manufacturers who create intricate products on demand, Flowlens is an original solution rather than a scaled-down version of enterprise software. The starting price for the base platform is £479 plus VAT per month.

Bills of Material
Compliance Management
Document Management
Forecasting
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management

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