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What is Promise Pay?

Promise offers a comprehensive suite of advanced technology solutions that empower government agencies and utilities to modernize how they manage payments, benefits distribution, and customer engagement. Their platform automates income verification, eligibility, and outreach with AI-powered tools that accelerate processing times by up to four times and improve program inclusivity through targeted communication strategies. The flexible, interest-free payment plans promote better revenue recovery and reduce delinquencies, supporting thousands of customers in managing debts responsibly. Promise emphasizes security and compliance, leveraging machine learning to proactively detect and prevent fraud, waste, and abuse while providing audit-ready documentation. Implementation is streamlined, typically completed within eight weeks, allowing agencies to rapidly launch impactful relief and repayment programs. A mobile-first, self-serve portal drives high customer engagement, with 90% of applicants managing their participation independently. Real-world case studies highlight Promise’s success in distributing hundreds of millions in relief funds and recovering tens of millions in payments, all while improving compliance and customer satisfaction. Their team includes security professionals experienced in national security, ensuring sensitive data remains protected. Promise’s solutions reduce operational overhead by automating outreach and support ticket handling, freeing agency staff for higher-value work. Overall, Promise delivers scalable, secure, and cost-effective technology to help public sector organizations maximize impact and streamline program delivery.

What is Brighterion?

For more than twenty years, Brighterion has significantly reshaped the field of artificial intelligence. Our cutting-edge AI solutions adeptly address challenges such as payment and acquirer fraud, reduce credit risk and delinquency, and prevent healthcare fraud, waste, and abuse, among other advantages. With exceptional scalability, your growth potential remains limitless. In addition to this, our models offer robust personalization, ensuring they are specifically tailored to meet your unique business goals. You can harness the power of Brighterion AI in a mere 6-8 weeks through our AI Express program. We understand that the idea of advanced AI can appear intimidating, particularly when moving away from traditional rules-based systems to a new framework. Imagine if the perceived uncertainties were eased, allowing you to test your custom model within that same 6-8 week timeframe. Prepare for deployment by experiencing firsthand the impressive return on investment and the enhanced performance of AI models over traditional rules. Utilize the revolutionary capabilities of AI to effectively reduce transaction-level fraud and merchant risk, ensuring that instances of fraud, waste, and abuse are identified before claims are even processed. This forward-thinking strategy not only enhances security but also promotes greater operational efficiency for businesses, fostering a more reliable environment for growth. Ultimately, embracing AI can lead to a significant competitive edge in today’s fast-paced market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Promise

Date Founded

2017

Company Location

United States

Company Website

www.promise-pay.com

Company Facts

Organization Name

Mastercard

Date Founded

1966

Company Location

United States

Company Website

brighterion.com

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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