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What is Promise Pay?

Promise offers a comprehensive suite of advanced technology solutions that empower government agencies and utilities to modernize how they manage payments, benefits distribution, and customer engagement. Their platform automates income verification, eligibility, and outreach with AI-powered tools that accelerate processing times by up to four times and improve program inclusivity through targeted communication strategies. The flexible, interest-free payment plans promote better revenue recovery and reduce delinquencies, supporting thousands of customers in managing debts responsibly. Promise emphasizes security and compliance, leveraging machine learning to proactively detect and prevent fraud, waste, and abuse while providing audit-ready documentation. Implementation is streamlined, typically completed within eight weeks, allowing agencies to rapidly launch impactful relief and repayment programs. A mobile-first, self-serve portal drives high customer engagement, with 90% of applicants managing their participation independently. Real-world case studies highlight Promise’s success in distributing hundreds of millions in relief funds and recovering tens of millions in payments, all while improving compliance and customer satisfaction. Their team includes security professionals experienced in national security, ensuring sensitive data remains protected. Promise’s solutions reduce operational overhead by automating outreach and support ticket handling, freeing agency staff for higher-value work. Overall, Promise delivers scalable, secure, and cost-effective technology to help public sector organizations maximize impact and streamline program delivery.

What is ClearGate?

We provide our highly sought-after payment processing software alongside access to our secure web services. Users can efficiently process cards, monitor transaction statuses, and generate customized reports. Understanding that payments can often be complex, we strive to simplify the process for you. Discover how we can assist you in this area. Our payment processing iFrame is designed for ease of use and adaptability. With $100,000 in breach insurance and a platform that complies with rigorous security protocols, you can feel confident in our services. Having been in the industry for years, we possess the expertise needed to meet your requirements. Whether you need a conventional terminal or prefer our acclaimed virtual terminal, we have the ideal solution for you. Our dedicated team will collaborate with you personally, starting from the initial pricing discussion all the way through continuous support and assistance, ensuring you always have someone available to help. Your satisfaction is our promise, and we are ready to exceed your expectations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Promise

Date Founded

2017

Company Location

United States

Company Website

www.promise-pay.com

Company Facts

Organization Name

ClearGate

Date Founded

2005

Company Location

United States

Company Website

www.cleargate.com

Categories and Features

Payment Processing

Not specified

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Virtual Terminals

Not specified

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