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What is Promise Pay?

Promise offers a comprehensive suite of advanced technology solutions that empower government agencies and utilities to modernize how they manage payments, benefits distribution, and customer engagement. Their platform automates income verification, eligibility, and outreach with AI-powered tools that accelerate processing times by up to four times and improve program inclusivity through targeted communication strategies. The flexible, interest-free payment plans promote better revenue recovery and reduce delinquencies, supporting thousands of customers in managing debts responsibly. Promise emphasizes security and compliance, leveraging machine learning to proactively detect and prevent fraud, waste, and abuse while providing audit-ready documentation. Implementation is streamlined, typically completed within eight weeks, allowing agencies to rapidly launch impactful relief and repayment programs. A mobile-first, self-serve portal drives high customer engagement, with 90% of applicants managing their participation independently. Real-world case studies highlight Promise’s success in distributing hundreds of millions in relief funds and recovering tens of millions in payments, all while improving compliance and customer satisfaction. Their team includes security professionals experienced in national security, ensuring sensitive data remains protected. Promise’s solutions reduce operational overhead by automating outreach and support ticket handling, freeing agency staff for higher-value work. Overall, Promise delivers scalable, secure, and cost-effective technology to help public sector organizations maximize impact and streamline program delivery.

What is Engaging Networks?

For more than two decades, we have facilitated millions of donations from over 190 nations, amassing more than $2 billion to support various social causes. Nonprofit organizations of all sizes and focuses—ranging from human rights initiatives to emergency assistance—leverage our platform to secure funding, connect with their supporters, and further their goals. The Engaging Networks platform undergoes regular updates that introduce new features and enhancements every six to eight weeks, ensuring that we deliver an innovative solution tailored to diverse needs. We are capable of replacing your existing systems for advocacy, fundraising, email communication, peer-to-peer fundraising, events, and data management, or we can seamlessly integrate with any tools you wish to retain. Our impressive roster includes numerous esteemed organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA, and Amnesty International USA. Additionally, we proudly maintain two operational offices located in Washington, D.C., to better serve our partners and clients.

Media

Media

Integrations Supported

Integrations Supported

New/Mode
Salesforce
Upland Mobile Commons
WordPress

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Promise

Date Founded

2017

Company Location

United States

Company Website

www.promise-pay.com

Company Facts

Organization Name

Engaging Networks

Date Founded

2000

Company Location

United States

Company Website

www.engagingnetworks.net

Categories and Features

Payment Processing

Not specified

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Social Engagement

CRM

Document Storage
Email Marketing
Marketing Automation Integration
Social Media Integration

Donation Management

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
In-Kind Donations
Mobile Donations
Online Donations
Receipts / Statements
Recurring Donations

Fundraising

CRM
Campaign Management
Contribution Tracking
Donor Management
Event Management
Membership Management
Payment Processing
Recurring Giving

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Mobile Payments
Online Payments

Public Affairs

Not specified

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