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What is Promisec Endpoint Manager?

PEM provides an essential function for IT teams responsible for overseeing software patch management across all organizational endpoints and servers. This innovative solution offers extensive visibility and control over activities on your endpoints and servers, enabling swift action in response to detected threats. With PEM, you achieve total oversight of all files, registry entries, processes, network connections, third-party applications, and operating system versions throughout the enterprise. By employing cutting-edge agentless technology, PEM effectively scans the entire organization to identify, assess, and remediate security vulnerabilities. It is crafted to perform efficiently across diverse networks, supporting a broad array of applications, ranging from compliance with regulations to enhancing cybersecurity measures. Additionally, its scalability guarantees that organizations can modify it to meet their changing requirements without sacrificing performance, ensuring continued protection as the organization evolves. This adaptability makes PEM an indispensable asset for maintaining robust security protocols in a dynamic business environment.

What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

Media

Media

Integrations Supported

Portnox Security

Integrations Supported

Autotask PSA
Bitdefender GravityZone
Freshdesk
Freshservice
Google Workspace
HaloPSA
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Promisec

Company Website

www.promisec.com

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Categories and Features

Computer Security

Compliance Management
Vulnerability Protection

Endpoint Management

Not specified

HIPAA Compliance

Access Control / Permissions
Data Security
For Healthcare
Incident Management
Remediation Management

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

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