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What is Proofpoint AI Security?

Proofpoint AI Security is a comprehensive solution designed to support organizations in overseeing, monitoring, and protecting the implementation of AI technologies, such as large language models and autonomous agents. This platform provides visibility into both sanctioned and unsanctioned AI activities, enabling security teams to detect unauthorized AI tools, monitor prompts and responses, and evaluate AI interactions with confidential data in real-time. By leveraging intent-based detection and behavioral analysis, it efficiently identifies anomalies, prompt injection attempts, and potentially harmful interactions, while also enforcing operational policies to prevent data breaches and misuse. Additionally, it reconstructs detailed AI transactions from the user's initial query to the subsequent actions and outcomes generated by the agents, ensuring that organizations retain full traceability and are ready for audits. Its functionalities encompass endpoints, web browsers, and AI agent links, promoting stringent access governance that ensures AI systems only utilize and share necessary information. This comprehensive control not only strengthens the enterprise's security posture but also fosters a proactive approach as organizations adapt to the evolving landscape of AI system integration, creating a safer digital environment overall.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

Media

Media

Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proofpoint

Company Location

United States

Company Website

www.proofpoint.com/us/platform/ai-security

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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