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What is Prowyser?

Prowyser is cloud-based field service management software for repair and home-service businesses in France: plumbing, heating, electrical, locksmith and multi-trade contractors. It brings customer requests and insurer or property-manager work orders into shared job files, then supports office scheduling, technician assignments, maintenance visits and customer records. Field teams use a mobile app to view daily jobs, record work, attach photos, complete intervention reports and collect signatures, including offline. The platform also handles estimates, invoices, payment tracking, reminders, accounting exports and Pennylane synchronisation, and connects with Google Calendar, Gmail and Outlook. 30-day free trial, no credit card.

What is Aranda Field Service?

Aranda Field Service offers a cutting-edge solution for managing field personnel, enabling organizations to effectively monitor work orders, inventory, and staff through a single centralized platform, thereby reducing mobile operation costs. This system oversees the complete lifecycle of service orders, efficiently managing everything from the initial request to execution and final closure. By streamlining both time and resources, it enhances productivity by handling service requests more effectively and ensuring prompt responses from field specialists, which leads to improved customer service and notable cost reductions. The solution significantly upgrades the customer experience by automatically assigning field personnel, sending case details directly to mobile devices, confirming the availability of necessary spare parts or configurations, and adeptly managing work orders. Furthermore, the mobile application is indispensable for field specialists, equipping them with comprehensive service information and execution data that is swiftly accessible via their smartphones. This holistic approach not only boosts operational efficiency but also creates a more agile and responsive service environment. In this way, organizations can better meet their customers' needs while maximizing the potential of their field teams.

Media

Media

Integrations Supported

Gmail
Google Calendar
Microsoft Outlook
Pennylane

Integrations Supported

Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Virtual Support

API Availability

API Availability

Pricing Information

€89/month
Office licence: €89 per month (mobile app included). Equipped technician: €39 per month per technician. 30-day free trial, no credit card, no long-term commitment. Prices excluding VAT.
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Groupe MEGVA

Date Founded

2019

Company Location

France

Company Website

prowyser.com

Company Facts

Organization Name

Aranda SOFTWARE

Date Founded

2002

Company Location

Colombia

Company Website

arandasoft.com/en/productos/aranda-field-service/

Categories and Features

Field Service Management

Prowyser provides a comprehensive solution for businesses involved in repair and maintenance. It streamlines the entire job process, from managing incoming requests and orders from insurers or property managers to scheduling technicians. The platform features an offline mobile application that allows for easy reporting, capturing of photos, and obtaining signatures. Additionally, it facilitates on-site quotes and invoices, automated payment reminders, and accounting exports. Designed specifically for the French market, Prowyser includes integration with Pennylane and is equipped for e-invoicing.

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Home Services

Designed specifically for plumbers, heating specialists, electricians, locksmiths, and multi-skilled contractors catering to homeowners, insurance companies, assistance networks, and property management firms: manage one job file per request, create daily schedules for each technician, handle signed work orders, estimates, and invoices directly from your mobile device, along with automated reminders until payment is received.

Not specified

Categories and Features

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