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What is Proximity Insight?

Break down the barriers between physical and digital retail by empowering your customer-facing teams with advanced digital tools, enabling them to connect with customers from anywhere. Our comprehensive retail solutions aim to foster connections, inspire engagement, and build enduring relationships with your clientele. Available for a range of sectors such as pureplay brands, boutiques, and department stores, our services craft remarkable shopping experiences across industries including fashion, beauty, jewelry, home goods, and electronics. Our solution stands out as user-friendly and easy to deploy, removing the necessity for expensive and complex infrastructures. With the continuous support from our dedicated customer success team, you will receive guidance throughout the implementation process, ensuring you see a return on investment within 3-6 months, which makes this a wise addition to your retail strategy. Ultimately, this method not only enhances customer satisfaction but also propels business expansion in an ever-evolving digital landscape. As you integrate these solutions, you’ll find that adapting to new retail trends becomes more seamless and effective.

What is ALPHA?

ALPHA serves as an all-encompassing clienteling platform that revolutionizes the retail experience by offering personalized services such as direct messaging, client preference tracking, appointment scheduling, and support for remote sales. This suite includes features like handling client requests, a comprehensive client database integrated with CRM systems, detailed client profiles, as well as insightful analytics and reporting tools. By facilitating client registration through QR codes or text messages, it empowers sales associates to effectively handle client relationships and boost their sales results. ALPHA is designed for easy integration with existing systems, streamlining setup processes, and prioritizing client satisfaction while promoting sales enhancement. Additionally, it aims to simplify the often cumbersome nature of digital tools, highlighting the significance of personal interactions and human connections in transforming luxury shopping experiences. In its pursuit of a more dynamic and fulfilling atmosphere, ALPHA ultimately strives to enrich the interaction between clients and sales associates, fostering a community rooted in engagement and understanding. This innovative approach not only caters to the needs of clients but also elevates the role of sales associates, making them more integral to the shopping journey.

Media

Media

Integrations Supported

Klaviyo
Microsoft Entra
Salesforce
Shopify
Strategy ONE
Temera Stylewhere
iSecurity AP-Journal
iSecurity Audit

Integrations Supported

Klaviyo
Microsoft Entra
Salesforce
Shopify
Strategy ONE
Temera Stylewhere
iSecurity AP-Journal
iSecurity Audit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proximity Insight

Date Founded

2014

Company Location

United Kingdom

Company Website

www.proximityinsight.com

Company Facts

Organization Name

MeetAlpha

Date Founded

2021

Company Location

United States

Company Website

www.meetalpha.it/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

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