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What is Pulpstream?

A recent survey by KPMG indicates that 53% of HR professionals are looking to invest in automating their processes. By implementing automation for tasks such as Leave of Absence requests, intermittent leave, and the onboarding or offboarding of employees, organizations can enhance their workflow efficiency. Additionally, research from Forrester has shown that automating safety and risk management processes can lead to an impressive 361% increase in overall ROI. It is essential to enhance your safety and risk management functions, which include OSHA compliance, incident management, claims oversight, investigative procedures, and audits across various locations. Freeing yourself from monotonous tasks and unproductive activities is crucial for a healthy work environment. Leverage our premium service to reassess and revolutionize your business processes, allowing for quick implementation of automation solutions. With Pulpstream’s integrated alerts, notifications, and process kick starters, you can keep projects on track and easily identify potential delays. Automate your operations and monitor progress effortlessly, all while reaping the rewards of enhanced efficiency and productivity. By embracing automation for your routine tasks, your team will be able to dedicate their time to more strategic initiatives, ultimately driving greater organizational success. In this rapidly changing work landscape, adapting to these technological advancements is not just beneficial but essential for thriving in a competitive environment.

What is Custify?

Custify serves as a platform tailored for customer success in B2B SaaS enterprises. It empowers users to effectively address customer requirements, minimize churn rates, and enhance customer lifetime value. Beyond offering insights into in-product usage, the platform integrates data from various sources such as CRM, support, billing, and other systems to provide a comprehensive view. Users can access a dashboard that showcases key performance indicators alongside client interactions. Furthermore, Custify identifies clients who may encounter difficulties during the onboarding process, those whose trial periods are nearing completion, and those showing a decline in usage. This proactive approach enables customer success managers to engage with clients before issues arise. Additionally, the platform features a robust automation engine designed to facilitate low-touch workflows, streamlining customer interactions and improving overall efficiency. By leveraging these capabilities, businesses can foster stronger relationships with their clients.

Media

Media

Integrations Supported

Adobe Acrobat Sign
Chargebee
Docusign
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM

Integrations Supported

Adobe Acrobat Sign
Chargebee
Docusign
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

899$/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pulpstream

Date Founded

2013

Company Location

United States

Company Website

pulpstream.com

Company Facts

Organization Name

Custify

Date Founded

2017

Company Location

Romania

Company Website

www.custify.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

EHS Management

Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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