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What is Pulsar Platform?
Pulsar is a social listening and audience intelligence platform that helps organisations understand how people discuss, interpret, and respond to the world around them. By analysing conversations at scale, Pulsar uses AI agents and narrative intelligence to identify the stories, frames, and beliefs shaping audience behaviour.
Use Pulsar TRAC - The most advanced audience intelligence platform on the market, combining social listening and media monitoring with audience segmentation. Discover Narratives AI, the search engine for public opinion: detect and understand Narratives in the Public and in the Media. Understand what drives public opinion, detect, summarize and rank narratives emerging across billions of news and social media pieces of content, in real-time and historically. Narratives AI generates a live index of narratives that can then be searched with a simple keyword query, making discovery and analysis as easy as a web search.
Pulsar supports self-serve research with training and customer success support, alongside optional research and consultancy services. By combining social listening with audience segmentation in a single system, Pulsar reveals how different audience communities engage with the same topics in distinct ways—enabling clearer insight, stronger strategy, and more relevant communication.
What is Pulsar?
When customers engage with your listings, PulsarAI expertly navigates the conversation. This advanced system automates messages through both email and SMS, guiding the interaction towards a key goal: securing an appointment. Pulsar is designed to understand customer questions regarding various topics, including pricing and features, due to its seamless integration with your existing systems. It adeptly manages numerous inquiries in a conversational flow while consistently aiming to schedule a meeting. If any leads go unconverted, it strategically follows up to re-engage those customers. Each follow-up strategy is tailored to meet the specific needs of individual clients. Upon receiving a lead from any source, Pulsar evaluates the inquiry, formulates a response using up-to-date inventory data, and quickly replies to the customer. By delivering instant answers to all inquiries, Pulsar nurtures continuous dialogue, ultimately aiding in the transition to scheduled appointments. Furthermore, every appointment, call, and follow-up is systematically organized within the CRM, with alerts sent to the dealership team, ensuring everyone is kept in the loop. This efficient approach greatly boosts customer interaction and enhances lead conversion processes, making it a vital asset for any business seeking to improve their outreach. Ultimately, the integration of such technology underscores the importance of timely communication in achieving successful customer relationships.
Integrations Supported
Audiense
StatSocial Silhouette
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pulsar
Date Founded
2013
Company Location
United States
Company Website
www.pulsarplatform.com
Company Facts
Organization Name
Pulsar AI
Date Founded
2019
Company Location
United States
Company Website
pulsar.ai/
Categories and Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking