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What is Pulse Technology?

Pulse Technology provides a robust platform tailored for business owners and franchise systems to enhance operational efficiency. Our intuitive CRM system allows for effortless organization, ensuring that all communication histories—including emails, text messages, notes, tasks, and appointments—are stored in one easily accessible place for quick access. Franchise systems can take advantage of our comprehensive suite of management tools, enabling franchisees to work seamlessly on a unified platform. This integration facilitates real-time reporting, making all franchise data readily accessible within your corporate application. Furthermore, by employing Pulse's advanced marketing and workflow automation capabilities, you can significantly reduce the time spent on routine tasks each week. These innovative tools are specifically crafted to help you streamline your marketing and administrative processes, allowing you to focus more on growth and less on mundane activities. By adopting our solutions, you'll not only boost productivity but also foster a more efficient overall operation, ultimately positioning your business for greater success.

What is NextOS?

NextOS is a platform that consolidates five vital business tools into a single interface, encompassing CRM, phone services, live chat, surveys, and analytics. This unification enables users to manage their communication resources effortlessly with a single login and account. Utilizing machine learning and artificial intelligence, NextOS equips businesses with an in-depth understanding of each customer, making it one of the most intuitive platforms on the market. By keeping track of every interaction, you can remain aware of customer sentiments at all times. Additionally, essential customer information can be shared instantly across the organization, allowing team members to make well-informed decisions. Tailored automation can be implemented to ensure that every individual feels recognized and appreciated. Furthermore, creating a system of automated actions and alerts allows businesses to engage with customers at the most advantageous moments, ensuring that the right message is delivered. This approach not only meets but can exceed customer expectations without placing extra demands on your team, significantly improving overall satisfaction. Ultimately, the seamless integration of these features renders NextOS an indispensable resource for contemporary businesses looking to thrive.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per user per month
Free Trial Offered?
Free Version

Pricing Information

$35 per month (billed annually)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pulse Technology

Company Location

United States

Company Website

thepulsespot.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/why-nextiva/nextos-platform.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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