Pulsus vs. Ivanti Avalanche

DriveStrike offers an intuitive solution that is easy to use, implement, and manage. With DriveStrike, users can execute commands for remote wipe, remote lock, or remote location across various platforms. It serves as a mobile device management (MDM) tool tailored for mobile ecosystems while also supporting integrated drive encryption. Our dedicated support team is ready to assist with any inquiries, guide you through the installation process, or help manage your account effectively. Protecting your data and devices has never been simpler than with our services. We are eager to clarify any doubts you may have and provide insights on the best ways to safeguard your information. Secure your business with a comprehensive platform designed to protect devices and data with one unified solution. All of your devices—including workstations, iPads, smartphones, tablets, and laptops—will be organized, secure, and well-protected under our management. This holistic approach ensures that your entire digital environment remains safe from potential threats.

ManageEngine's Endpoint Central, which was previously known as Desktop Central, serves as a comprehensive Unified Endpoint Management Solution that oversees enterprise mobility management. This solution encompasses all aspects of mobile app and device management, in addition to client management for various endpoints, including mobile devices, laptops, tablets, servers, and other computing machines. With ManageEngine Endpoint Central, users can streamline and automate numerous desktop management activities, such as software installation, patching, IT asset management, imaging, and operating system deployment, thereby enhancing operational efficiency across the organization. This tool is particularly beneficial for IT departments looking to maintain control over their diverse technology environments.

In 2022, GoTo purchased Miradore, a cloud-based Mobile Device Management (MDM) solution designed to effectively secure and manage a variety of devices, including company-owned and personal Android, iOS, macOS, and Windows systems. Miradore enables users to efficiently oversee their device inventory, automate the management processes across different operating systems, deploy essential business applications, and safeguard corporate data. Getting started with Miradore is straightforward, and the basic service is completely free of charge. For those seeking more advanced functionalities, Premium plans are available for a fee, with the Premium+ option providing a 14-day free trial to experience all features without any financial risk involved. Importantly, users are not required to enter credit card details to access this trial.

Kandji is a specialized solution for managing Apple devices, designed specifically for IT departments within organizations that utilize Apple products. This cloud-based platform enables comprehensive management and security of various devices, including Mac computers, iPhones, iPads, and Apple TVs, thereby significantly reducing the time IT teams spend on repetitive manual tasks. Additionally, it offers over 150 pre-built automations and applications to further streamline operations and enhance productivity. With its user-friendly interface and robust features, Kandji empowers IT professionals to focus on strategic initiatives rather than mundane maintenance.

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.

Proton Pass safeguards your passwords and personal information through robust end-to-end encryption. Developed by the same team behind Proton Mail, the largest encrypted email service globally, Proton Pass has garnered recommendations from the United Nations for sharing sensitive information securely. The encryption technology utilized is open-source and has been rigorously tested for reliability. As the pioneering password manager crafted by a security-focused company prioritizing privacy, Proton Pass offers a unique solution for data protection. Become one of the millions who trust Proton to keep their information safe and secure. By choosing Proton Pass, you are not just getting a password manager, but also investing in your online safety and peace of mind.

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.