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What is Pygmalios Analytics?
Collect various data points during the in-store customer journey to effectively assess and predict consumer behaviors. This approach enables you to gain critical insights for your business and take action precisely at the right moments and locations. From simple visitor tracking to detailed explorations of customer paths and essential process improvements across your retail operations, we offer extensive support. Attain an exceptional and accurate comprehension of footfall patterns, key visitor demographics, comprehensive occupancy metrics, and real-time traffic trend assessments. By acquiring a complete perspective on your sales funnel, you can evaluate store performance accurately, optimize employee schedules, elevate overall service quality, and much more. Receive timely alerts to address ongoing long queues, maintain store safety through automatic occupancy monitoring, experiment with different layout designs, or evaluate how customers interact with various displays. Customize a solution that meets your specific needs—be it an all-encompassing sales funnel analysis, staff schedule optimization, or queue management—ensuring your store runs efficiently. Furthermore, harnessing these insights promotes ongoing advancements in both customer satisfaction and operational effectiveness, paving the way for sustained business growth.
What is OvationCXM?
Transform fragmented interactions with customers, whether involving internal teams or external collaborators, into remarkable experiences that generate immediate financial benefits and greatly improve your Net Promoter Score. A complete system overhaul isn't necessary to achieve this. OvationCXM is the leading CXM platform that seamlessly integrates disparate internal functions and third-party services, offering a comprehensive view of customer interactions throughout your entire ecosystem. Cultivate a unified perspective among various organizations to guarantee smooth customer journeys and effective communication across your network. Gain accurate answers to inquiries and deliver them swiftly through Messenger, our adaptable digital platform that includes webchat, email, phone, SMS, and more. Equip your teams and end-users with AI models specifically trained and tagged to provide relevant, customized information. Leverage Smart Buttons and on-screen deep links to effectively engage your customers, resulting in faster and more informed resolutions. By refining these processes, you can significantly boost overall customer satisfaction and foster long-term loyalty, ultimately driving sustained business success.
Integrations Supported
ChatGPT
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pygmalios
Date Founded
2014
Company Location
Slovakia
Company Website
www.pygmalios.com
Company Facts
Organization Name
OvationCXM
Date Founded
2014
Company Location
United States
Company Website
www.ovationcxm.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates