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What is QMS?

A Quality Management System (QMS) enables organizations to transition from traditional paper-based quality control methods to a streamlined digital approach while still meeting essential regulatory requirements and compliance obligations. In addition to enhancing operational efficiency, QMS also bolsters adherence to set quality standards. This system consolidates all quality-related processes into a unified platform, integrating various actions to promote improved analysis and facilitate continuous process enhancement. It has received validation from the USFDA and European Regulatory Auditors, confirming its compliance with CFR 21 Part 11 regulations. Among its many advantages, QMS allows for the management of all interconnected processes from a single interface, minimizes costly errors, provides solid evidence for informed decision-making, enhances organizational credibility, and ultimately leads to greater customer satisfaction. Furthermore, the implementation of a QMS can foster a culture of quality improvement throughout the organization.

What is Newgen Appeals and Grievances?

When addressing the concerns and appeals of members, it is essential to comply with regulatory standards. Our rules-based system facilitates the prioritization and routing of service requests while enhancing resource efficiency. The platform enables the documentation of all decisions, notes, exceptions, and additional details for reference or auditing purposes. By automating your service request workflows, you can not only improve member satisfaction and ensure compliance but also strengthen the resilience of your organization for the future. This strategic approach ultimately leads to a more streamlined operation and better service delivery.

Media

Media

Integrations Supported

Greenbox
Kriya

Integrations Supported

Greenbox
Kriya

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Discus Business Solutions

Date Founded

2009

Company Location

Ahmedabad

Company Website

discus.solutions/qms

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

www.newgensoft.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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