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Ratings and Reviews 0 Ratings
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What is QPR Metrics?
Effective performance management plays a crucial role in monitoring and ensuring success; yet, it can become increasingly challenging when disparate custom systems and Excel spreadsheets cannot keep up with the growth of your business and organization. To secure optimal results in strategic initiatives, employee development, or process efficiency, it is imperative to implement a cohesive solution that encompasses the entire organization. QPR Metrics provides an ideal platform for consolidating various management-level performance reporting tools into one streamlined, scalable, user-friendly, and easily maintainable business performance solution. By utilizing this tool, you can enhance the processes of data collection, consolidation, monitoring, and reporting, which facilitates the setting of clear and achievable goals. These goals can be effectively shared through intuitive dashboards, inspiring employees to actively participate in improving the organization's overall performance. Additionally, using QPR Metrics allows for the direct integration of risk management and process activities with your overarching performance metrics, resulting in a comprehensive approach to organizational improvement. This all-encompassing system not only simplifies the complexities of performance management but also cultivates a culture of ongoing improvement throughout the organization, ultimately leading to greater success. As a result, your organization can better adapt to changes and challenges in the business environment.
What is Merchant Centric?
Analyze the insights gathered from customer reviews that positively impact sales, and engage with clients on the platforms where they are most active. Discover the valuable elements hidden within customer feedback data to identify the crucial factors that boost revenue for your business. Obtain actionable insights that will enable you to surpass both national and local competitors in your industry. By investigating the strategies of high-performing companies nationwide, you can implement best practices that align with their success. Research indicates that extended wait times for food after ordering significantly harm revenue compared to top competitors. Evaluate your food delivery processes to guarantee that your kitchen staff and servers are adequately trained. Highlight the components of customer feedback that have a direct correlation with your sales outcomes. Ensure that all levels of management are aware of their performance metrics across regional, district, and individual locations. Monitor business performance by identifying operational and staffing hurdles, while also reviewing feedback for all your establishments from a unified platform. Furthermore, synchronize customer feedback from your website with insights from social media to boost overall customer satisfaction and drive improvements. This holistic strategy will not only optimize your operations but also cultivate a deeper relationship with your customers, ultimately leading to sustained growth. By continuously refining these processes, you can enhance your business's resilience in a competitive market.
Integrations Supported
Alexa
Apple Maps
Bing
Demandforce
DoorDash
Facebook
Foursquare
Google
Google Assistant
Google Maps
Integrations Supported
Alexa
Apple Maps
Bing
Demandforce
DoorDash
Facebook
Foursquare
Google
Google Assistant
Google Maps
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49.95 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QPR Software
Date Founded
1991
Company Location
Finland
Company Website
www.qpr.com/strategy-management/software#QPRMetrics
Company Facts
Organization Name
Merchant Centric
Company Location
United States
Company Website
www.merchantcentric.com
Categories and Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Categories and Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Reference Management
Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring