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What is QSocialNow?

We transform unprocessed data into valuable insights, empowering you to make well-informed choices as you navigate through the digital realm. Our cutting-edge tools significantly boost the communicative effectiveness of both corporate and governmental organizations. Daily, we scrutinize over 200 million discussions and monitor more than 400 topics as they emerge in real time. This vast analysis generates upwards of 15,000 notifications and 300 comprehensive reports every day, utilizing a wide array of 3,200 analytical categories available in multiple languages. Our methodology employs over 600 filtering mechanisms to systematically categorize and fine-tune the information collected. With QNow, you can uncover what users are talking about on social media, recognize rising trends, and take proactive measures to prevent potential crises. Additionally, the platform allows you to evaluate the success of your communication initiatives while highlighting key opportunities for engaging in social conversations. You can conveniently set up alerts and utilize tailored dashboards that showcase essential metrics of the digital landscape, all of which are updated in real time to keep you in the loop. By harnessing these capabilities, you can revolutionize your engagement with the constantly shifting digital environment, ensuring you remain at the forefront of conversations that matter. This insight-driven approach not only fosters better decision-making but also enhances your overall strategic communication efforts.

What is Pivony?

Consumer behaviors and the individuals behind them have experienced unprecedented shifts in recent times, leading to the creation of Pivony as a direct response to the global pandemic. It is essential to thoroughly analyze the support inquiries from your users instead of merely offering generic responses. By utilizing AI-driven technology, you can identify specific user segments that exhibit similar concerns, challenges, or suggestions. Pivony aids in deciphering the enormous amounts of conversational and text-based data across diverse platforms where consumers vocalize their authentic opinions. Gaining insights from this data more rapidly than your competitors can provide a significant edge in the marketplace. Pivony methodically examines the platforms that matter to you, drawing out insights regarding your customers' discussions about your brand, products, and services. Additionally, with its sophisticated AI capabilities, Pivony organizes users engaged in dialogues about particular topics, allowing you to connect with your target audience seamlessly and efficiently. This innovative tool not only deepens your understanding of customer sentiment but also strengthens your overall business strategy. As a result, leveraging Pivony can lead to more informed decision-making and enhanced customer engagement.

Media

Media

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

Integrations Supported

Amazon
Facebook
Trello
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QSocialNow

Date Founded

2010

Company Location

Argentina

Company Website

qsocialnow.com

Company Facts

Organization Name

Pivony

Date Founded

2020

Company Location

United States

Company Website

pivony.com

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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