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What is Qligent Vision?

Vision is designed for ease of implementation and use, showcasing a streamlined architecture that effectively reduces costs while providing immediate, action-oriented root cause analysis. Its software-based probes are capable of unlimited scalability throughout the network, offering broadcasters, network operators, and content distributors a budget-friendly solution for obtaining direct analytical insights at the crucial last mile. By enhancing the reliability of content distribution, Vision enables the real-time monitoring of more points than ever before, guaranteeing an unmatched level of fault tolerance and redundancy through features like hot-swap backups, load balancing, and clustering. Engineered for perpetual operation, Vision supports thorough root cause analysis by capturing video footage of incidents around the clock and preserving a time-correlated trend history. When deployed network-wide, Vision provides a precise view of channel delivery right to the last mile, empowering users to make informed decisions that boost overall performance. This pioneering strategy not only enhances operational efficiency but also greatly elevates the quality of service experienced by end-users, ensuring consistent satisfaction and reliability. Furthermore, the advanced capabilities of Vision pave the way for innovative solutions to emerging challenges in the broadcasting landscape.

What is Gisual?

Gisual provides outage intelligence specifically designed for telecommunications firms and service providers, streamlining the often tedious manual processes involved in linking commercial power outages with customer grievances or network disruptions due to impaired circuits. By opting for Gisual’s outage intelligence, subscribers can receive prompt notifications about third-party outages that could affect their infrastructure and clients, facilitating rapid identification and correlation of outages in mere seconds. This service eliminates the lengthy search processes typically required to uncover root causes, significantly boosting situational awareness almost instantly. Users have the option to visualize third-party outages on an interactive map or to integrate the outage data smoothly into their existing systems. Establishing direct connections with vital partners and Network Operations Centers (NOCs) becomes seamless, enhancing overall communication and response times. Subscribers gain real-time access to outage intelligence complete with ongoing updates, including estimated restoration times, exact outage locations, root causes, areas affected, and the specific customers impacted. Implementing Gisual's data within your organization is not only straightforward but also efficient, with an average setup duration of only one hour, allowing for quick utilization of this essential information. With Gisual, businesses can significantly boost operational efficiency and elevate customer satisfaction, paving the way for a more responsive service environment. This innovative approach ensures you stay ahead in a competitive market by effectively managing outages and enhancing the overall customer experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qligent

Date Founded

2010

Company Location

United States

Company Website

www.qligent.com/products/qligent-vision

Company Facts

Organization Name

Gisual

Company Location

United States

Company Website

gisual.com

Categories and Features

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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