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What is QR Wait?
QR Wait is an innovative online solution for virtual queuing and managing waitlists, tailored for establishments that experience walk-in visitors. Customers can conveniently join the queue by scanning a QR code with their smartphones, which negates the necessity for downloading an app or creating an account, and they have the ability to track their queue status and estimated wait times, receiving alerts when it's their turn. Staff can manage the queue from any device with internet access, including smartphones and tablets, allowing them to call the next customer, accommodate individuals without smartphones, and handle multiple queues, services, or tables at once. Moreover, the platform offers advanced features like rotating QR codes and location verification to prevent unauthorized remote queue access. It supports both walk-in visitors and those with appointments, incorporating tools such as a queue-status page, a display interface suitable for screens, detailed analytics on queue performance, as well as REST API and webhook integrations for added capabilities. This service is perfect for various settings, such as service desks, municipal offices, medical clinics, restaurants, recreational areas like beaches and pools, and entrance points for events, enabling users to engage through their web browsers without the need for specialized hardware for managing queues. Additionally, the system significantly improves the customer experience by making the wait more manageable and providing staff with effective tools for oversight and coordination. Overall, QR Wait not only enhances efficiency but also fosters a more pleasant environment for both visitors and employees alike.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Version
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
e-nov8
Date Founded
2004
Company Location
Switzerland
Company Website
www.qsome.ch/
Company Facts
Organization Name
QR Wait
Date Founded
2026
Company Website
qrwait.app
Categories and Features
Customer Journey Mapping Tools
Not specified
Queue Management
Not specified
Categories and Features
Queue Management
Not specified