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What is Qticket?

We optimize and automate your current queuing or appointment scheduling systems, allowing your customers to easily access services through your organization’s website or app on any device they prefer. Our offerings, which include both pre-built and customized solutions, are designed to meet the needs of businesses of all sizes, especially those operating in sectors with high security and service requirements. By providing your clients with easy and secure access to services, we eliminate the inconvenience of physical waiting lines while enhancing overall customer satisfaction. Our virtual queuing and booking systems feature real-time availability, and our front desk support is available 24/7 in over 140 languages. We also offer automated reminders for upcoming appointments and inquiries, showcase the nearest branches with their real-time statuses, and facilitate communication through phone, email, or other preferred channels. Integration with your existing booking system is smooth and straightforward. Furthermore, one of the most valuable indirect benefits of our system is the comprehensive data analytics and reports we offer, which can significantly boost your operational efficiency and elevate the customer experience. By utilizing these analytical insights, organizations are empowered to make strategic decisions that foster growth and enhance service delivery, ultimately positioning themselves for long-term success in a competitive market.

What is OnlineToken?

OnlineToken leads the way in cutting-edge queue management solutions, assisting a wide variety of businesses in optimizing their queue operations efficiently. We are dedicated to enabling businesses to handle customer lines effortlessly, improving the overall experience by shifting from traditional physical queues to modern virtual systems. By implementing a zero-queue strategy, customers can easily book services from nearby locations that are most convenient for them. Our sophisticated token management system provides real-time updates regarding queue status and expected wait times, keeping customers well-informed at all times. In the current climate, a contactless approach is crucial, as the traditional chaos of lengthy lines can pose health risks amid ongoing concerns about infections. OnlineToken offers a thorough solution that addresses Covid-19 safety, emphasizing consumer health and hygiene while also combatting the continuously evolving tactics of fraudsters. With our innovative technology, businesses can flourish in a safer environment, which in turn boosts customer confidence and satisfaction. Furthermore, our commitment to continuous improvement ensures that we remain ahead in providing effective queue management solutions tailored to meet the dynamic needs of our clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qticket

Company Location

United Kingdom

Company Website

www.qticketapp.com/business/

Company Facts

Organization Name

OnlineToken

Date Founded

2019

Company Location

United States

Company Website

www.onlinetoken.co

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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