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What is Quadient Correspondence?

Quadient® Correspondence is an innovative cloud-based platform designed to simplify the management of claims correspondence for insurance providers. This subscription-based software as a service (SaaS) solution enables users to create, validate, and distribute customized claims documents that adhere to regulatory requirements in both print and digital formats, eliminating the need for extensive IT assistance. Specifically crafted for insurance firms that seek to advance their digital transformation without incurring the costs associated with a full-fledged customer communications management (CCM) system, it allows business analysts to efficiently design and adjust templates. Claims managers and compliance experts are integral to the process, as they are responsible for reviewing and approving these templates before they are utilized. The platform features an intuitive interface that empowers business professionals to produce correspondence by choosing appropriate templates and modifying the content within specified fields. Moreover, designated team members oversee the review and approval of the correspondence to ensure it is promptly sent out via email, PDF, or SMS, thereby facilitating timely interactions with clients. This streamlined approach not only enhances operational efficiency and compliance but also allows insurers to connect with their customers in a more effective manner, ultimately improving overall communication strategies. By prioritizing user experience and regulatory adherence, Quadient® Correspondence stands out as a valuable tool in the insurance industry's digital landscape.

What is CoverWallet for Agents?

CoverWallet for Agents, a branch of Aon, is a cutting-edge technology platform that serves as a single access point for insurance agents seeking various carriers and lines of business. This innovative solution enables agents to deliver commercial insurance offerings to businesses in a fast, simple, and effective manner, optimizing the quoting process for both agents and agencies. Users are afforded the advantage of a unified application that allows them to compare several actionable quotes, bind policies online, and manage client accounts seamlessly from one digital platform. The application caters to multiple insurance lines, including General Liability, BOP, and Professional Liability, facilitating a broad range of coverage options. As users navigate the application, it smartly pre-fills responses and eliminates unnecessary inquiries, thus enhancing overall efficiency. With accessibility across devices such as mobile phones, tablets, and desktops, the platform provides users with the flexibility needed for on-the-go operations. Agents can quickly assess quotes from various top national insurers without requiring prior appointments and can adjust quotes, modify coverages, change limits, and alter deductibles with just a click, which contributes to a smooth and user-friendly experience. This all-encompassing strategy not only conserves time but also empowers agents to deliver customized insurance solutions to their clients more proficiently, ultimately fostering stronger client relationships and improved service delivery.

Media

Media

Integrations Supported

Adobe Acrobat
CoverWallet

Integrations Supported

Adobe Acrobat
CoverWallet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Date Founded

1924

Company Location

United Kingdom

Company Website

po.quadient.com/en/products/quadient-correspondence

Company Facts

Organization Name

CoverWallet

Date Founded

2018

Company Location

United States

Company Website

agents.coverwallet.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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