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What is Quadient Correspondence?

Quadient® Correspondence is an innovative cloud-based platform designed to simplify the management of claims correspondence for insurance providers. This subscription-based software as a service (SaaS) solution enables users to create, validate, and distribute customized claims documents that adhere to regulatory requirements in both print and digital formats, eliminating the need for extensive IT assistance. Specifically crafted for insurance firms that seek to advance their digital transformation without incurring the costs associated with a full-fledged customer communications management (CCM) system, it allows business analysts to efficiently design and adjust templates. Claims managers and compliance experts are integral to the process, as they are responsible for reviewing and approving these templates before they are utilized. The platform features an intuitive interface that empowers business professionals to produce correspondence by choosing appropriate templates and modifying the content within specified fields. Moreover, designated team members oversee the review and approval of the correspondence to ensure it is promptly sent out via email, PDF, or SMS, thereby facilitating timely interactions with clients. This streamlined approach not only enhances operational efficiency and compliance but also allows insurers to connect with their customers in a more effective manner, ultimately improving overall communication strategies. By prioritizing user experience and regulatory adherence, Quadient® Correspondence stands out as a valuable tool in the insurance industry's digital landscape.

What is Guidewire?

Property and casualty insurance providers are in search of a solution that facilitates personalized engagement, encourages unbounded innovation, and supports efficient growth. At Guidewire, we are firmly committed to ensuring your success. Our approach involves integrating digital solutions, core operations, analytics, and AI to deliver our platform as a cloud-based service. With the largest research and development team in the industry, alongside a robust service team and an extensive partner ecosystem, we consistently evolve and innovate to meet your changing requirements. This dedication has resulted in more than 450 insurers, from emerging startups to complex global organizations, placing their trust in Guidewire. We emphasize building genuine relationships with customers, prospective clients, partners, and investors, promoting dialogue grounded in well-reasoned arguments and a strong focus on quality product development, while making decisions based on substantial evidence. Acknowledged as the most dependable platform in the sector, Guidewire has become the go-to choice for over 450 insurers worldwide, showcasing our formidable presence in the marketplace. By providing comprehensive support and groundbreaking solutions, we empower insurers to efficiently tackle their challenges while also fostering an environment of continuous improvement and adaptation to industry trends.

Media

Media

Integrations Supported

Adobe Acrobat
Central Sales Assistant
Guidewire ClaimCenter
Hyland IDP
Infosys BPM
Kanverse
Liberate
NilNexus
PHOTO iD by U Scope
PwC Amplifier
SMART Hub
Selenic
Smarty
Whatfix

Integrations Supported

Adobe Acrobat
Central Sales Assistant
Guidewire ClaimCenter
Hyland IDP
Infosys BPM
Kanverse
Liberate
NilNexus
PHOTO iD by U Scope
PwC Amplifier
SMART Hub
Selenic
Smarty
Whatfix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Date Founded

1924

Company Location

United Kingdom

Company Website

po.quadient.com/en/products/quadient-correspondence

Company Facts

Organization Name

Guidewire Software

Date Founded

2001

Company Location

United States

Company Website

www.guidewire.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

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