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Ratings and Reviews 0 Ratings
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What is Quadient Correspondence?
Quadient® Correspondence is an innovative cloud-based platform designed to simplify the management of claims correspondence for insurance providers. This subscription-based software as a service (SaaS) solution enables users to create, validate, and distribute customized claims documents that adhere to regulatory requirements in both print and digital formats, eliminating the need for extensive IT assistance. Specifically crafted for insurance firms that seek to advance their digital transformation without incurring the costs associated with a full-fledged customer communications management (CCM) system, it allows business analysts to efficiently design and adjust templates. Claims managers and compliance experts are integral to the process, as they are responsible for reviewing and approving these templates before they are utilized. The platform features an intuitive interface that empowers business professionals to produce correspondence by choosing appropriate templates and modifying the content within specified fields. Moreover, designated team members oversee the review and approval of the correspondence to ensure it is promptly sent out via email, PDF, or SMS, thereby facilitating timely interactions with clients. This streamlined approach not only enhances operational efficiency and compliance but also allows insurers to connect with their customers in a more effective manner, ultimately improving overall communication strategies. By prioritizing user experience and regulatory adherence, Quadient® Correspondence stands out as a valuable tool in the insurance industry's digital landscape.
What is OneTouch Claims Processing Software?
OneTouch is a convenient application designed to help users swiftly send claims or statements to Apex, navigate the Apex website, and check previously submitted claims directly from their desktop. To ensure OneTouch operates effectively, users need to register with Apex EDI and create a username and password. Once these credentials are established, users can customize OneTouch to fully utilize its extensive features. The Search function within OneTouch allows users to effortlessly find their submitted claim and statement files to Apex, providing easy access to essential information from their desktop. Users can search for specific patient names, subscriber IDs, and various other criteria within this feature. After the search is initiated by clicking the search button, users are seamlessly logged into their Apex webpage to review the results. To kick off the search, users should choose their preferred search criteria from a dropdown menu symbolized by a magnifying glass. This efficient method not only conserves time but also significantly improves the user experience when handling claims and statements, making OneTouch an indispensable tool for managing healthcare documentation. Additionally, the intuitive design of OneTouch encourages users to explore its additional functionalities, further enhancing their workflow.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Quadient
Date Founded
1924
Company Location
United Kingdom
Company Website
po.quadient.com/en/products/quadient-correspondence
Company Facts
Organization Name
Apex EDI
Date Founded
1995
Company Location
United States
Company Website
onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management
Categories and Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration