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What is Quality Driven Software?

The growth of your business is closely tied to its public image, making it essential to aim for more than merely “good” service. For customers to view you as the foremost option in your field, you must provide outstanding service consistently. Implementing customer satisfaction software can yield critical insights that improve your service offerings. The QDS customer satisfaction software features an intuitive and visually appealing dashboard that summarizes your company’s performance effectively. You can customize reports to identify unhappy customers and uncover areas where your business may be lacking. Furthermore, QDS provides essential tools for conducting proactive employee evaluations and training sessions, enabling you to assess both strengths and weaknesses. Keep in mind that poor communication may not always be a good sign; if clients are not responding to your feedback requests, it could signal deeper issues. QDS's software helps you stay updated by notifying you of negative feedback, low ratings, and clients who fail to engage. By prioritizing this investment in customer satisfaction software, you set the stage for a transformative improvement in your customer relations approach and overall business success. Embracing this technology could lead to stronger customer loyalty and increased satisfaction in the long run.

What is Lime CRM?

Gaining a broader and more content customer base is within reach. By implementing a visually appealing and user-friendly CRM system customized to fit your needs, you can streamline your daily activities, making them not only easier but also more enjoyable. Lime CRM presents a solution that is not only practical but also equipped with all the essential features typical of a CRM, such as managing contacts, maintaining historical records, organizing task lists, overseeing cases, recording sales transactions, and executing marketing strategies. Nevertheless, Lime CRM's functionalities go well beyond these fundamental offerings. With three decades of expertise in the industry, we possess a profound understanding of the varied requirements that different clients have from a CRM system. This knowledge has inspired us to develop tailored packages suited for specific industries. Furthermore, if you are already using other IT systems in your operations, you can rest assured! Lime CRM integrates effortlessly with most platforms, providing a unified view of your customers in one convenient location. This seamless integration not only boosts your operational efficiency but also furnishes you with crucial insights that enhance your decision-making process. Additionally, the flexibility of Lime CRM ensures that as your business evolves, your CRM can adapt to meet your changing requirements.

Media

Media

Integrations Supported

AutoGrid
Convolo
GetAccept
Google Maps
HubSpot CRM
HubSpot Customer Platform
Juspay
Liana®Cloud Commerce
LinkedIn
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Outlook
Service Autopilot
Slack
Startdeliver
TRUE
Visma Proceedo
WordPress
Zapier
nps.today

Integrations Supported

AutoGrid
Convolo
GetAccept
Google Maps
HubSpot CRM
HubSpot Customer Platform
Juspay
Liana®Cloud Commerce
LinkedIn
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Outlook
Service Autopilot
Slack
Startdeliver
TRUE
Visma Proceedo
WordPress
Zapier
nps.today

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$28.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quality Driven Software

Company Location

United States

Company Website

qualitydrivensoftware.com

Company Facts

Organization Name

Lime

Date Founded

1990

Company Location

Sweden

Company Website

www.lime-technologies.com/lime-crm/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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