BrandMail Reviews

My overall experience couldn’t be better and I hope the work relationship will continue for even longer time.

The communication was amazing. I always got extremely fast help and super nice employees, who are very competent and helpful. They take time to solve your specific problems and offer creative, fast solutions. I have not experienced such a good working relationship with a company that’s even in a different country. They even went beyond what I wanted and brought in their own creativity.

I have not one negative point. Even though we are on different continents, the employees from brandQuantum make it such a pleasure to work together.

The software is easy to use (it seamlessly integrates with Outlook) and provides our organization with professionalism.

BrandMail allows us to communicate with customers in a uniform, professional manner. It creates a professional look and allows staff use of pre-designed and approved (editable and customizable) templates.

There is nothing that stands out as negative from my experience with the product.

BrandMail has been a dependable and effective solution for managing email signatures and maintaining consistent branding across our organisation. It integrates smoothly with Outlook, is easy to manage once set up, and helps ensure professional communication across the entire team.

Centralised signature management, seamless Outlook integration, consistent branding across all users, easy to update organisation-wide, reliable performance, and helpful customer support.

None that I can think of; the platform has been reliable, easy to manage, and has consistently met our expectations.

Overall, BrandMail's technology is of a high standard. I also appreciate the support team. Whenever we have an issue with the system, they respond quickly and help resolve it efficiently.

I like the whole setup of BrandMail, it's easy to use and navigate. It's straightforward and easy to navigate

I like the technology behind BrandMail and all of its features. I'm impressed by BrandMail's technology and its many useful features.

BrandMail is a well-built, enterprise-ready email branding solution that excels at enforcing brand consistency and simplifying signature management at scale. It is particularly well suited for organizations where marketing, compliance, and IT need strong control over how email communications appear across departments and devices. While it may feel restrictive for users seeking high levels of individual customization, the trade-off is a more professional, secure, and measurable email presence. For mid-sized to large organizations that rely heavily on email as a client-facing channel, BrandMail delivers clear operational and branding value.

- Centralized control of email signatures and banners ensures consistent brand presentation across the organization
- Easy-to-use interface for end users, while giving marketing and admin teams strong governance and control
- Ability to run banner campaigns and track engagement adds measurable marketing value to everyday emails
- Responsive customer support and onboarding assistance

- Some advanced features have a learning curve, particularly for non-technical users
- Campaign and template customization is powerful but can feel constrained compared to full HTML email marketing tools

We received excellent service at initial setup and also through the last month when changing our signatures to incorporate new designs and functionality.

The email signatures works across all devices and email clients. We are also able to offer further information to recipients that we can track.

Nothing to see here. Nothing to see here. Nothing to see here.

It's been a great experience overall.

BrandMail has proven to be a valuable tool for maintaining brand consistency and streamlining our communication processes.
The platform also enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback.

The system hangs sometimes, taking a while to upload.

The Team at BrandMail are excellent! They enable us to get our marketing message out there more effectively and reach a wider audience.

Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience.

Honestly, I have not had a reason to dislike anything about BrandMail, or their Team.

Having a consistent, professional email signature on all emails, across the whole business. I use a marketing application that generates emails and I can rest assured that my email signature will be on every single email sent from that application. I also use an email app that only allows the most generic signature in-app...but with BrandMail, I know that my professional business signature will be on every single email to every recipient. I don't have to worry about brand consistency when adding a new team member - BrandMail takes care of that for me!

The BrandMail team is made up of absolute angels (especially Paula and Simon)! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer!

Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed.

I am overall pleased with BrandMail, I would a hundred percent recommend it to anyone. Super, duper impressed!

I appreciate how hands-on and communicative the team is. They support you throughout the entire process and offer training to help you gain a better understanding and become more independent. Additionally, they are very patient with their clients.

There is nothing about BrandMail that I dislike or find bothersome. In my opinion, they are doing an excellent job!

Overall, using BrandMail has been a positive experience. It keeps all our emails consistent and professional, makes it easy to manage signatures and banners for everyone, and saves time with updates. The support team is helpful whenever we run into questions.

When I first joined the company, there was no standard email signature—everyone used their own style. The biggest benefit of using BQ is that it makes all our emails consistent. Now every email looks professional, neat, and matches the company brand.

When we first started using BQ, it was a bit challenging, especially for team members who aren’t very tech-savvy. Sometimes updates or syncing take a little longer than expected. But once it’s set up, it works really well. The banner tool can be a bit tricky, but the BrandMail team is always there and ready to help.

Overall, my experience with BrandMail has been a good one. It has made it much easier to keep our client communication on track without creating extra work. Instead of sending out bulk emails every time we need to share closing dates or information on upcoming events, we just add a banner to our signatures.

It is easy to implement, and you can change banners as you need to align with what you want to communicate to your clients. It even allows for multiple banners to be active at the same time.

I don’t have any issues at this stage. The system works well for my needs.

We are very happy with BrandMail and have had many clients, vendors, and other dealerships that we work with say they were impressed by our new signature.

BrandMail is a very professional product. The administrator console is easy to learn and any problems we had with setup were handled quickly with understanding from their staff. We are in the US and even though there is a six-hour difference in time zones they were always available when we needed them with support.

No cons with BrandMail. We had slow Microsoft integration for a couple users, and I verified it was a Microsoft on occasion.

The software is easy to use and provide better customization of emails and signatures.

It also performs tasks quickly.

I'm enjoying BrandMail and the features it has. We recently created a banner and attached it to my email signature which changed every time I was sending an email, and I loved how easy it was to setup the banner and the attraction it got.

No cons to provide. Happy with the overall features of the software and the assistance that the support team is providing

Great experience with the product & the BrandQuantum team. Easy to use product with BrandMail, makes implementation & signature rollouts effective.

Ease of Use
Meets company requirements with regards to Company email consistency
Great team to work with

Nothing to add here, we've had a great experience with BrandQuantum.

This is a powerful solution for organizations looking to enhance their email branding, maintain compliance and streamline communication. It stands out for it's centralized control and seamless branding integration

**Allows consistent brand presence across all emails (Logos, Disclaimers, signatures)

**Useful for marketing and Professionalism

**Helps maintain consistency across departments.

**Unlike the Windows/Outlook Setup, Installation Quantum on Mac requires a different approach- Often involving more manual steps or workarounds. This can lead to confusion or delays especially for teams using mixed operating systems.

I would recommend this product to people in my industry. It's got great functionality, and it really allows us to represent ourselves in a professional manner.

Great thing about brand mail is their support staff and their functionality. They walk you through the whole set up process and on boarding as well as creating your email signatures from scratch.

The back and portal was a little tricky to navigate, and I think they are taking steps to improve that user interface

BrandQuantum has been an invaluable partner to STK for the past 8 years, consistently delivering exceptional support with our signature branding. Over the years, they have demonstrated not only their technical expertise but also a deep understanding of our brand’s identity and vision, ensuring every detail is aligned with our standards.

Working with their team is an absolute pleasure; the process is always seamless, and they have an incredible ability to turn what initially feels like a major challenge on my side into a well-thought-out, practical solution. They are highly responsive, approachable, and proactive in addressing any request or concern. What stands out most is their willingness to go above and beyond, always providing multiple options to consider, making it feel as though nothing is ever too difficult or impossible for them to deliver.

Their professionalism, creativity, and unwavering commitment to excellence have made them more than just a service provider; they are a trusted extension of our team. I cannot recommend BrandQuantum highly enough for any business seeking a partner who combines exceptional skill with a solutions-driven, can-do attitude.

Long-term, trusted partnership (8+ years with STK)
Deep understanding of brand identity and vision
Exceptional technical expertise in branding
Seamless and efficient collaboration process
Highly responsive, approachable, and proactive team
Goes above and beyond by providing multiple solutions and options
Creative, professional, and solutions-driven approach
Makes complex challenges manageable and practical
Acts as a true extension of the client’s team

There are no cons to mention, nothing!
I am extremely happy with the service and the team.

Our emails look beautiful and all now consistent according to company branding guidelines.

We have been using BrandMail for some months now and am really pleased with the support that we received implementing the product. It is great that we can update employee details via the platform and we appreciate the customisations the team made for us.

The set up process in terms of look and feel takes time to refine and some IT knowledge is needed if you do not have an IT department to assist.

Good managment system to keep our Companies signatures updated, unified.
Easy to add important banners to our signatures when required, for example holiday closures, stock take etc.

Unified email signatures which makes it more professional.
easy updates and changes - which keeps our signatures up to date
easy to add banners for important dates.

To incorporate signatures to be used on platforms like Gmail.