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What is Quality Forward?

Quality Forward is a sophisticated cloud-based electronic Quality Management System (eQMS) designed specifically for companies in highly regulated sectors, enabling the digital transformation, monitoring, and automation of quality processes on a unified platform. Utilizing the ServiceNow framework, it empowers teams to effectively oversee crucial workflows such as deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, documentation, training, supplier quality, and risk management, ensuring thorough traceability and record-keeping that satisfy audit standards. The system boasts functionalities such as real-time monitoring and automated workflows, complemented by AI-generated insights that improve compliance, reduce manual workload, and enhance operational efficiency throughout the product lifecycle. Furthermore, it features a flexible, no-code platform that allows quality assurance teams to adapt their processes in response to evolving regulatory requirements without relying on IT support, thereby maintaining compliance with global standards like FDA, ISO, and GxP. By integrating these diverse capabilities, Quality Forward not only bolsters quality management but also cultivates a culture of continuous improvement and responsiveness within organizations, ultimately driving better outcomes and innovation. As a result, organizations can navigate the complexities of compliance while focusing on delivering high-quality products and services.

What is Adherent?

Adherent is an agentic AI platform for product compliance, built to help global companies stay ahead of changing regulations and manage compliance across markets. Formerly known as Compliance & Risks, Adherent combines AI automation with human-verified regulatory intelligence to support trusted compliance decision-making. The platform helps teams monitor product compliance, assess regulatory applicability, identify compliance requirements, prioritize business risk, and manage regulations, standards, requirements, and evidence. Its AI agents handle much of the heavy lifting by tracking regulatory changes, mapping requirements to products, extracting obligations, and identifying risks that need attention first. Adherent is designed for regulated enterprises that require explainable insights, auditable outputs, and strong controls rather than generic AI responses. Ari, the platform’s AI product compliance assistant, acts as a digital teammate that helps execute compliance workflows while experts focus on higher-value strategy. The platform supports compliance needs across corporate compliance, sustainability compliance, C2P compliance, regulations management, standards management, requirements management, and evidence management. It also supports industry-specific requirements for apparel, textiles, footwear, automotive, consumer electronics, cosmetics, household appliances, industrial machinery, medical devices, online retailers, marketplaces, power tools, garden machinery, and toys. Adherent’s regulatory database is verified by global compliance specialists, giving teams access to structured intelligence with human oversight. Customer use cases include horizon scanning, market access, regulatory assessments, compliance monitoring, operational insights, risk prioritization, compliance auditing, and capacity management.

Media

Media

Integrations Supported

ServiceNow
Yokogawa Enterprise Pipeline Management

Integrations Supported

ServiceNow
Yokogawa Enterprise Pipeline Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quality Forward

Date Founded

2017

Company Location

United States

Company Website

www.qualityfwd.com

Company Facts

Organization Name

Adherent

Date Founded

2000

Company Location

Ireland

Company Website

www.adherent.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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