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What is Qualtrics XM Platform?

The Qualtrics XM Platformâ„¢ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.

What is Lexio?

Move away from the conventional dashboards; Lexio allows you to convert your data into captivating narratives, making analytics accessible for all stakeholders. As a result, anyone in your organization can quickly understand and leverage data within moments. By embracing data storytelling, you can cultivate a data-centric culture throughout your company. Unlike outdated, inflexible dashboards, Lexio provides a dynamic newsfeed of your data that updates throughout the day. While visual representations of data are valuable, they often fail to be easily understood by everyone. Lexio takes complex data insights and transforms them into clear, digestible stories. It also anticipates your informational requirements, using intelligence to guide you to the most relevant answers for your business needs. Whether you are a seasoned analytics professional or just starting out, showcasing value relies on your ability to evaluate and communicate how your data influences the organization. By translating your data into relatable narratives, Lexio boosts engagement and comprehension across your team, promoting a more inclusive approach to decision-making. This innovative approach not only enhances understanding but also empowers all employees to contribute effectively to discussions around data-driven strategies.

Media

Media

Integrations Supported

ACF Technologies
Contentsquare
Datagame
Echoes
Harmoni
HubSpot Customer Platform
Jira Work Management
Microsoft Dynamics 365 Business Central
Minitab Statistical Software
Modo
Nango
Qualtrics XM for Customer Experience
Qualtrics XM for Employee Experience
Reveal
Salesforce
Slack
Tray.ai
Tremendous
Zendesk
Zoom Team Chat

Integrations Supported

ACF Technologies
Contentsquare
Datagame
Echoes
Harmoni
HubSpot Customer Platform
Jira Work Management
Microsoft Dynamics 365 Business Central
Minitab Statistical Software
Modo
Nango
Qualtrics XM for Customer Experience
Qualtrics XM for Employee Experience
Reveal
Salesforce
Slack
Tray.ai
Tremendous
Zendesk
Zoom Team Chat

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

www.qualtrics.com

Company Facts

Organization Name

Narrative Science

Date Founded

2010

Company Location

United States

Company Website

narrativescience.com/lexio/

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

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