List of the Best Qualtrics XM Platform Alternatives in 2025
Explore the best alternatives to Qualtrics XM Platform available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to Qualtrics XM Platform. Browse through the alternatives listed below to find the perfect fit for your requirements.
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With the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.
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Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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CheckMarket
CheckMarket
Unlock insights globally with real-time feedback and reporting.Enterprise survey software is available in 150 nations, allowing you to gather valuable insights and obtain meaningful feedback. You can evaluate employee experience (EX), customer experience (CX), and overall engagement effectively. With shareable reports, dashboards, and alerts, you can ensure a comprehensive approach to closing the feedback loop. The initial phase involves data collection, but the true advantage comes from how efficiently you can report on this data. Our platform offers real-time reporting capabilities, enabling you to identify trends promptly and acquire profound insights that can enhance your organizational processes. After generating your report, you can easily distribute it to others. The platform allows you to create various share links with specific filters tailored to what information you want your audience to access, depending on your operational data, hierarchy, and structure. Integration options include Slack, Zendesk API, and several CRM systems, with no limit on the number of users. The software supports 49 languages, making it accessible to a wide range of users. Notable clients include L'Oreal, Toyota, Allegiance Bank, Sony, and the Government of Canada, showcasing the diverse sectors that benefit from this solution. This flexibility and accessibility make it an indispensable tool for organizations worldwide. -
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QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users. The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications. With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms. With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.
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emfluence Marketing Platform
emfluence
Transform your marketing strategy with powerful, user-friendly tools.Tailored specifically for your needs, the emfluence Marketing Platform features a user-friendly interface coupled with robust tools designed to enhance your digital marketing initiatives. From launching tailored campaigns to overseeing various brands and devising effective marketing strategies, our platform equips you with the resources necessary for success, including: Email Automation: Develop automated workflows that nurture potential customers and enhance conversion rates. Email Marketing: Craft and distribute compelling email campaigns effortlessly, utilizing advanced personalization features such as conditional content. Social Media Management: Manage your social media content seamlessly by scheduling, publishing, and tracking posts from a single dashboard. SMS Marketing: Connect with your audience through timely and relevant SMS outreach. Landing Pages: Build high-converting landing pages that effectively capture leads. Automated Reporting: Gain insights into the effectiveness of your marketing efforts through tailored reports and analytics across various channels, assets, individuals, and locations. Website Tracking: Monitor visitor behavior on your website to refine your marketing tactics. Lead Scoring: Assess and prioritize leads based on their engagement levels and interactions. Marketing Calendar: Organize, plan, and oversee your marketing campaigns using a comprehensive calendar tool. With these features, the emfluence Marketing Platform provides everything you need to elevate your marketing strategy and achieve your goals. -
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ProQuo AI
ProQuo AI
Revolutionize your brand strategy with AI-driven insights today!ProQuo AI is an innovative platform that harnesses the power of artificial intelligence to facilitate brand management, enabling marketers to create effective brand strategies, evaluate creative assets, and track brand performance instantaneously. By engaging with consumers on a daily basis, ProQuo gathers insights about your brand, its competitors, and the overall market landscape. The platform's AI technology processes this valuable data to formulate a customized action plan designed to help you achieve your branding objectives, whether that involves attracting new customers or identifying untapped opportunities. A diverse range of brands, such as Clorox, Harry's, Expedia, and Keurig Dr Pepper, have successfully integrated ProQuo into their brand management strategies. As the market continues to evolve, tools like ProQuo are poised to play an increasingly vital role in shaping brand success. -
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Semeon Analytics
Semeon Analytics
Transform feedback into actionable insights for strategic growth.Semeon assists in analyzing and prioritizing extensive feedback from customers, employees, and marketplaces sourced from various channels such as social media, reviews, and CRM systems. The platform autonomously identifies and extracts multi-word concepts pertinent to your data, evaluates sentiment, and creates valuable dashboards for better insights. Available in over ten languages, Semeon’s technology is trusted by government bodies, security and defense organizations, brands, and institutions worldwide to enhance customer experiences, improve the quality of life for citizens, lower operational expenses, and foster growth. By leveraging these insights, organizations can make informed decisions that drive strategic improvements and innovation. -
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SurveyOL
SurveyOL.com
Streamlined surveys that empower informed decisions and feedback.SurveyOL is a streamlined and effective platform that offers state-of-the-art feedback and communication tools previously accessible only to large enterprises. Users can select from a diverse array of question formats, such as multiple choice, image selection, dropdowns, textboxes, comment boxes, NPS, star ratings, sliders, grids, rankings, uploads, and more. Additionally, it provides over 100 downloadable survey templates to help kickstart your custom surveys. The platform offers extensive customization options, allowing you to adjust color themes and select various fonts and styles to fit your needs. By distributing your surveys through the web, QR codes, and social media, you can significantly boost your response rates. Its powerful analytical features and ability to gather real-time responses ensure that you can adhere to both budgetary and scheduling constraints. Furthermore, SurveyOL makes it simple to export your survey data to multiple formats, including Excel, Word, PowerPoint, or PDF, for easy sharing and analysis. Ultimately, SurveyOL empowers users to make informed decisions based on quality feedback. -
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Audiense
Audiense
Unlock deep audience insights for impactful marketing strategies.Audiense specializes in identifying and comprehending any audience that is significant to you, regardless of how niche or distinctive it may be. With the ability to effortlessly generate reports using various filters like demographics, user profiles, affinities, and job roles, you can achieve highly tailored audiences and segments. This capability empowers you to enhance your marketing decisions, refine your targeting strategies, bolster relevance, and execute high-impact campaigns on a larger scale. The challenges we aim to address include the fact that traditional consumer research tends to be labor-intensive, inflexible, and costly. We enable the integration of social data into strategic planning, which is often overlooked. Furthermore, personalization and brand strategy have become overly tactical, potentially undermining performance marketing initiatives. What sets Audiense apart is our Audiense Insights platform, which creates audience segments based on the connections among individuals, essentially mapping out “Who knows who.” By understanding the relationships between consumers, we can deduce shared interests and affinities, illuminating how they are interconnected. Our distinctive approach to social consumer segmentation establishes a robust data foundation that not only aids in persona development but also enhances comprehension of crucial audiences and uncovers new audience possibilities, ultimately driving more effective marketing strategies. -
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Discuss.io
Discuss.io
Transform insights into action with seamless research collaboration.Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences. -
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A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.
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Checker Software
Checker Software Systems
Enhance customer insights with a comprehensive research platform.Checker provides a comprehensive market research platform designed for executing thorough customer satisfaction initiatives. By incorporating a Mystery Shopping tool and a robust customer experience management application, it facilitates multichannel data gathering, seamless operational processes, and cohesive reporting capabilities. This all-encompassing market research solution supports the efficient execution of various methodologies, including: - Mystery shopping software - CATI surveys - CAPI surveys - CAWI surveys (covering online, email, and SMS formats) - Retail audits With a commitment to exceptional customer support and a holistic enterprise-level CX solution, Checker has gained international acclaim, establishing partnerships and attracting clients across four continents. The platform not only enhances customer insights but also drives actionable strategies for organizations seeking to improve their service delivery. -
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Business leaders and consultants can utilize specialized software to design and launch a wide variety of professional surveys. This tool fosters engagement among employees and teams, allowing them to share insights and feedback that can enhance overall performance. It's also essential for capturing customer opinions, which can then be disseminated to relevant stakeholders. The Net Promoter Score (NPS) serves as a valuable metric for gauging customer loyalty towards a brand, product, or service. Additionally, 360-degree feedback provides a comprehensive evaluation of how leaders are viewed, helping to pinpoint their strengths and areas for growth. By actively listening to others and facilitating brainstorming sessions, new ideas can flourish. To gain valuable insights into market dynamics and prospective customers, conducting thorough research is crucial. Furthermore, survey specialists are on hand around the clock to offer guidance and assistance, ensuring that users maximize the utility of the software. This comprehensive support system makes it easier for businesses to adapt and evolve in a competitive landscape.
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YouGov
YouGov
Unlock powerful insights for effective, data-driven marketing strategies.Gain instant access to an ever-growing well of consumer insights. Through ongoing audience research that includes over 24 million panelists across 55 diverse markets, we refer to this as living data. This fluid and interconnected intelligence continually evolves and expands. Discover the thoughts, feelings, actions, and purchasing habits of your audience from yesterday, five years ago, and today. Access actionable insights through a diverse array of resources, including syndicated data, comprehensive custom studies, and swift surveys and polls. Equip yourself with the critical information necessary to craft more impactful campaigns. With a global network boasting over 24 million registered panelists, YouGov allows you to develop the most nuanced understanding of your customers' complex lives. Our pioneering solutions empower some of the world's leading brands, media organizations, and agencies to effectively investigate, strategize, execute, and track their marketing efforts. Furthermore, YouGov is committed to continuously maintaining the largest, most representative, and most interconnected proprietary panel available, ensuring our clients have a distinct advantage in deciphering consumer behavior. This commitment to excellence positions you to stay ahead in an ever-changing market landscape. -
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Questback
Questback
Empower decisions with insights from engaged customers and employees.A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results. -
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REDCap
Vanderbilt University
Transform your research with secure, collaborative data management.REDCap is a robust online tool designed for the effective creation and oversight of surveys and databases. It is adept at collecting a wide array of data types across different environments, all while adhering to essential regulations like 21 CFR Part 11, FISMA, HIPAA, and GDPR; its primary focus, however, lies in facilitating both online and offline data acquisition for research and operational tasks. The REDCap Consortium is a vast network of support that includes thousands of institutional collaborators from over a hundred nations, each contributing to and refining their individual REDCap implementations. For non-profit entities looking to become part of this cooperative venture, the Join page provides comprehensive information, while the FAQ section offers further guidance on leveraging REDCap's capabilities. This collaborative model not only encourages innovation but also promotes ongoing enhancements in data management methodologies across the research landscape. By bringing together diverse institutions, REDCap helps to standardize and elevate the quality of data handling practices in scientific inquiry. -
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Create and share captivating online surveys and forms effortlessly with Typeform, a versatile solution designed for professionals involved in data gathering. Users can design an array of forms, such as customer feedback surveys, quizzes, contact forms, and suggestion boxes, all tailored to meet specific needs. The platform’s intuitive and visually appealing interface allows for easy personalization of forms, helping users collect vital information while receiving instant updates on any changes made. Moreover, with over 500 integrations available, Typeform simplifies the process of data management and provides comprehensive analytics for immediate insight into the gathered information. As a result, Typeform proves to be a powerful and indispensable tool for boosting user interaction and satisfaction. Additionally, its adaptability makes it suitable for various industries looking to enhance their data collection strategies.
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Qualaroo Nudges™ is a powerful tool designed for gathering user and customer feedback directly from your website visitors. It enables you to conduct surveys seamlessly while users engage with your brand, product, or service, allowing you to capture insights that are relevant to their browsing experience. By analyzing factors such as their current location on your site, previous visit history, and transaction details, you can derive actionable insights that truly matter. The platform offers a variety of pre-designed questions and templates, as well as the flexibility to craft your own tailored inquiries. To enhance engagement, you can personalize Nudges by incorporating your company’s branding and color schemes. Unlike traditional email surveys, the immediate feedback provided by Qualaroo is context-rich, making it ten times more effective. Additionally, the responses you receive from users interacting with your website or app are far more informative. The ability to survey your target audience at precise moments, based on specific behaviors, actions, and geographical locations, allows for a more strategic approach to understanding customer sentiment. With Qualaroo, you can not only gather feedback but also foster a deeper connection with your users by addressing their needs in real-time.
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Verint Predictive Modeling
Verint
Transform insights into action for lasting business success.Understanding cause-and-effect relationships can significantly enhance the creation of positive experiences. In the absence of clarity regarding which actions yield tangible benefits, business decision-making risks devolving into mere speculation. Relying solely on surface-level correlations or fragmented information is an inefficient use of both time and resources. Verint Predictive Modeling offers a solution. This cutting-edge platform provides a comprehensive perspective on customer and employee experiences by evaluating various touchpoints and forecasting potential enhancements. Armed with this valuable insight, organizations can make better-informed decisions, ultimately leading to increased revenue, enhanced loyalty, improved retention rates, and a stronger competitive edge in the marketplace. Additionally, leveraging such predictive analytics can foster long-term relationships with customers, ensuring sustained growth and success. -
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Verint Digital Feedback
Verint
Unlock insights, elevate experiences, and drive informed decisions.Verint Digital Feedback allows businesses to harness the Voice of the Customer, enabling quicker and more informed decision-making. By providing customers with a platform to express their experiences in a way that suits them, organizations can gather comprehensive insights regarding their feedback. Utilizing sophisticated analytics, businesses can implement targeted and timely responses to enhance customer experiences. This leads to a notable improvement in the consistency and quality of customer interactions, ultimately benefiting the overall business performance. For over ten years, Verint Digital Feedback has maintained its position as a frontrunner in the customer experience sector, earning the trust of numerous top-tier companies globally. These organizations depend on Verint to transform the Voice of the Customer into a distinct competitive edge. The intuitive [+] feedback feature encourages customers to share their thoughts, while our robust Software-as-a-Service platform equips businesses with the necessary insights and tools to act promptly on customer feedback, ensuring their needs are prioritized. By continually innovating and adapting, Verint remains committed to elevating customer experiences across various industries. -
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Zonka Feedback
Zonka Feedback
Capture customer insights effortlessly with our user-friendly platform!Zonka Feedback provides a platform for gathering customer opinions across various channels. This versatile survey application enables businesses and marketers to effectively capture client feedback, get immediate notifications, and extract meaningful insights. Additionally, Zonka is designed to be user-friendly and simple to set up, making it accessible for individuals without technical expertise. With its intuitive interface, even those who are not tech-savvy can navigate the system effortlessly. -
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UserZoom
UserTesting
Empower your team to create impactful digital experiences.UserZoom, which has merged with UserTesting, enables teams across Design, Research, Product, and Marketing to craft digital experiences that resonate with customers. The offerings from UserZoom facilitate swift collection of vital insights, allowing for more assured decision-making processes. With these tools, organizations can enhance their understanding of user behavior and preferences effectively. -
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VirtlX
VirtlX
Transform your business with actionable insights and growth!VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty. -
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SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.
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IdSurvey
IdWeb
"Streamline your survey process with effortless data collection."IdSurvey is a sophisticated tool designed for conducting professional surveys. It facilitates data collection through various methods including telephone (CATI), web (CAWI), face-to-face (CAPI), or a combination of these approaches. With IdSurvey, users can effortlessly design questionnaires, gather data, and perform analyses. The platform also features integrated functions such as email and SMS distribution, a comprehensive reporting section, a supervisor dashboard for oversight, and a VoIP dialer to enhance communication. Additionally, its user-friendly interface ensures that even those with minimal technical expertise can navigate the software effectively. -
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Google Forms is a free and efficient platform for collecting and organizing information of various types. Whether you are planning a camping trip, managing registrations for events, crafting a straightforward survey, gathering newsletter sign-ups, creating quizzes, or engaging in countless other activities, this tool is versatile enough to meet your needs. You can personalize your forms by adding your own images or logos, which allows the platform to suggest matching color schemes, or you may choose from a selection of pre-made themes to create the desired ambiance. The platform supports multiple question formats, such as multiple choice, dropdown menus, and linear scales, providing the flexibility to tailor your questions to your requirements. You can enrich your forms by including images and YouTube videos, or by using advanced functionalities like page branching and question skip logic for a more customized experience. Designed to be responsive, Google Forms ensures that the processes of creating, editing, and responding to forms remain smooth and visually appealing across all devices. Responses are automatically compiled within the platform, offering real-time insights and visual representations of the data collected. For more comprehensive analysis, transferring your data to Google Sheets is straightforward, allowing for deeper exploration of the information gathered. This adaptable tool is perfect for anyone aiming to simplify the processes of collecting and managing information efficiently, making it an invaluable resource for diverse projects.
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Microsoft Forms is an easy-to-use tool that facilitates the simple creation of surveys, quizzes, and polls. This application caters to a wide range of needs within educational environments, enabling the creation of quizzes, the collection of feedback from teachers and parents, and the planning of events for students and staff alike. Its straightforward interface ensures that individuals with different levels of technical knowledge can utilize it effectively. Furthermore, the versatility of Microsoft Forms allows for seamless collaboration among users, enhancing the overall experience in educational settings.
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InMoment
InMoment
Transform experiences and drive growth with deep insights.Businesses are increasingly aware of the importance of improving customer experiences to stay ahead in the market, yet many find it difficult to achieve substantial advancements. Even though customer satisfaction scores might improve, companies often experience a drop in revenue, creating a perplexing situation. The reliance on outdated techniques like simple feedback collection and traditional monitoring can lead to misplaced priorities that hinder progress. To tackle this challenge, we created InMoment, a platform designed to transform the Experience Improvement (XI) landscape by redefining how companies align their strategies with customer engagement. Our strategy combines cutting-edge technology with deep human insight, enabling organizations to craft effective and profitable initiatives that enhance experiences at the vital crossroads of customer, employee, and business needs. Given that experiences are deeply personal, emotionally driven, and constantly evolving, identifying where to focus efforts can be a daunting yet critical task for achieving success. By pinpointing and prioritizing the most significant emotional touchpoints, companies can cultivate stronger relationships with their key customers and stimulate long-term growth. Concentrating on these high-impact moments is crucial not only for boosting customer loyalty but also for enhancing overall organizational performance, ensuring that businesses thrive in an ever-changing competitive landscape. This holistic approach ultimately positions companies to adapt and flourish in response to evolving consumer expectations. -
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LimeSurvey
LimeSurvey GmbH
Effortless survey creation and collaboration in the cloud.LimeSurvey Cloud stands out as the premier free open-source survey software available globally. This platform allows users to operate LimeSurvey in the cloud seamlessly. We take care of the installation and automatic updates, ensuring the software is always current. In line with data protection laws, we handle the setup and maintenance of LimeSurvey for you in our secure and easily reachable data centers. Additionally, LimeSurvey Cloud comes with a range of unique features that enhance its functionality. The LimeSurvey Community edition simplifies the process of conducting research projects, enabling users to design intricate surveys while easily sharing their tests and measurement tools with fellow researchers through the open LSS file format. Furthermore, you can make your validated questionnaires widely available to the scientific community, promoting collaboration and knowledge sharing among researchers. This makes LimeSurvey an invaluable tool for anyone looking to engage in comprehensive survey research. -
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Medallia
Medallia
Transform customer experiences with powerful, intuitive survey solutions.Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction. -
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AYTM
aytm
Empowering your research journey with agile consumer insights.You are here to explore your interests and strengthen your connection with consumers, and we are dedicated to supporting you in achieving your research objectives efficiently and confidently. Aytm’s fully integrated agile consumer insights platform empowers you to engage with verified audiences, conduct and evaluate various automated research tests, and harness consumer feedback more frequently and earlier in the process. It features: A predictive sample engine designed to accurately locate and segment audiences from a vast pool of over 100 million global respondents. A survey authoring tool that enables teams to collaboratively design, edit, and manage both simple and complex studies. An insights dashboard that provides real-time results, facilitating exploration and analysis of the platform while easily sharing your discoveries with stakeholders. However, aytm transcends being a mere technology provider; we also function as a strategic ally by offering adaptable, consultative services, thought leadership, and technological support for research efforts at any level and scale. Thus, whether you aim to test out new projects or create ongoing research programs that enhance your capabilities, we stand ready to accompany you on this journey and amplify your success. Together, we can navigate the evolving landscape of consumer insights and drive impactful results. -
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GetFeedback
SurveyMonkey
Transform customer experience swiftly with real-time feedback integration.Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth. -
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Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.
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Gainsight
Gainsight
Empower your growth through exceptional customer experiences today!Transforming your clients into a robust engine for growth is entirely possible with the right approach. The Gainsight Customer Cloud brings together all the essential technologies to ensure smooth product adoption, aiding your customers in achieving their objectives alongside your business. By skillfully managing the customer journey across various departments, you can build enduring relationships and continuously yield impressive outcomes. Merging comprehensive SaaS product analytics with customized in-app interactions allows you to offer users exceptional experiences. Collecting valuable feedback and engaging with respondents to complete the feedback loop helps reveal insights that significantly enhance customer experience. This versatile platform acts as a centralized resource for customer data systems, empowering every team member with actionable insights to improve decision-making focused on customer satisfaction. Additionally, it promotes revenue growth through in-depth whitespace analysis, well-crafted upsell and cross-sell strategies, and streamlined renewal processes to boost profitability. In achieving these goals, businesses can not only strengthen connections with their customers but also secure their long-term success in an increasingly competitive landscape. Ultimately, fostering such relationships ensures that companies remain agile and responsive to market demands, paving the way for sustained growth. -
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BlockSurvey
BlockSurvey
Secure your sensitive data with trusted encrypted surveys.End-to-end encrypted surveys and forms are crucial for maintaining privacy. It's surprising to learn that the surveys and forms you complete might not be as protected as you assume. Recent data breaches have exposed millions of personal and customer records, and this trend shows no signs of slowing down. When gathering information related to mental health, sexual health, or activism, the lack of security can be deeply concerning. This is where BlockSurvey comes in, offering a reliable, end-to-end encrypted solution that rivals Google Forms, Typeform, and SurveyMonkey, ensuring your sensitive surveys are conducted safely and securely. With BlockSurvey, you can confidently collect the data you need without compromising your privacy. -
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DecisionWise
DecisionWise
Transform engagement with insights-driven tools for organizational success.DecisionWise presents a comprehensive array of tools designed to enhance employee engagement and feedback, with the goal of improving organizational effectiveness and cultivating a culture of involvement. The Spectiv software platform, developed specifically to elevate the employee experience, offers user-friendly features for creating and managing surveys, tracking participation, and navigating complex organizational structures. Built on a foundation of 25 years of industry expertise, Spectiv integrates research-backed questions, customizable templates, and an advanced reporting tool that effectively displays results, helping you to identify crucial insights needed for driving change within the organization. The platform also provides real-time metrics on participation, detailed response analysis, benchmarking capabilities, and the option to analyze open-ended feedback using AI for detecting prevalent themes and keywords. By leveraging these features, organizations can better understand employee sentiments and foster a more engaged workforce. -
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Conjointly
Conjointly
Transform your market insights with swift, reliable research solutions.Conjointly serves as a formidable source for swift and dependable market research. It offers top-notch research methodologies in product and pricing analysis through an automated platform and customizable projects. Covering every aspect from study design to sampling, reporting, and interpretation, Conjointly ensures unparalleled methodological proficiency and exceptional execution quality. Their innovative approach allows clients to gain insights that drive informed decision-making in a competitive landscape. -
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Clarabridge
Clarabridge
Transform customer insights into action with advanced analytics.The Clarabridge Platform brings together various sources of Voice of the Customer (VoC) data, integrating customer feedback and interactions into a unified system. By leveraging sophisticated AI-driven speech and text analytics along with superior Natural Language Understanding (NLU), it evaluates the conversations that take place daily between your customers and employees across multiple channels, including phone calls, live chats, private messages, and social media. With Clarabridge, you gain immediate insights into customer engagement ease (Effort), loyalty and emotional reactions, the factors influencing fluctuations in Net Promoter Score (NPS), as well as concerns related to customer churn and rising contact volumes. The analytics provided by Clarabridge facilitate rapid decision-making, timely actions, and thorough tracking of results. Partnering with Clarabridge not only offers solutions tailored to improving customer experiences but is also backed by a cutting-edge AI-powered text analytics engine that transforms confusion into clear understanding of customer interactions. As the only platform adept at capturing customer sentiments effectively, Clarabridge significantly enhances businesses' abilities to nurture and strengthen their customer relationships. Furthermore, this robust platform equips organizations with the tools necessary to adapt and thrive in an ever-evolving market landscape. -
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Formstack
Formstack
Transform workflows effortlessly, saving time and enhancing productivity.Utilizing Formstack allows you to streamline manual tasks, expedite solution delivery, and transition from concept to operational workflow in just minutes, saving you valuable time—all achieved through simple clicks rather than complex coding. By integrating a user-friendly visual workflow automation tool with digital forms, document creation, and eSignature capabilities, the Formstack Platform empowers you to efficiently develop numerous solutions that address both your daily challenges and the digital demands of your clients. Moreover, you can construct solutions tailored to your urgent requirements, whether they involve applications, proposals, or onboarding processes, while also scaling to support broader organizational digital transformation goals—all seamlessly facilitated by the Formstack Platform. This versatility makes it an essential tool for enhancing productivity and improving customer satisfaction across various sectors. -
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Formbricks
Formbricks
Unlock user insights effortlessly with customizable survey solutions!Formbricks is an open-source platform designed for conducting surveys. This tool allows you to create various types of surveys, including link surveys akin to Typeform, website surveys similar to HotJar Ask, and focused in-app surveys. With Formbricks, you can collect feedback from any user segment at any stage of the user experience, making it a powerful resource for insights! The platform is ideal for applications such as: - Pre-churn surveys to analyze reasons behind user cancellations - Onboarding segmentation to discover motivations for signing up - Product-Market Fit surveys to identify gaps for power users - Fake Door Follow Ups to test features and value propositions - Feature Satisfaction surveys to evaluate usability of specific features - Marketing Attribution to trace how users found your service - Sales Support to enhance user profiles with valuable information - NPS and CES for measuring customer satisfaction and loyalty and much more. However, what good is experience data if it remains isolated? - Leverage product analytics to segment your user base in advance - Integrate insights seamlessly with CRMs and customer messaging platforms, among others. Still not convinced? Consider these advantages: - Quick self-hosting in just a few minutes using Docker - Complete control over your data since it's open-source - The ability to customize and extend functionality to meet your needs, thanks to its open-source nature. Getting started is free, so what’s holding you back? Dive in today and unlock the potential of your user feedback! 🤓 -
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Voxco Survey Platform
Voxco
"Transform data collection with versatile, powerful survey solutions!"The Voxco Survey Platform offers a robust and flexible approach to data collection and analysis, accommodating various methods such as online, telephone, and face-to-face surveys. It supports an extensive array of more than 40 question formats and is accessible in over 100 languages, facilitating the development of customized surveys tailored to diverse research needs. Users can benefit from its user-friendly drag-and-drop interface, sophisticated logic features, and the ability to incorporate multimedia elements, which enhances the overall experience for survey participants. The platform also provides powerful analytics tools that include real-time dashboards and comprehensive reporting, allowing organizations to extract valuable insights from their collected data. With a client base exceeding 450 organizations across more than 40 countries, Voxco streamlines the process of gathering essential feedback, making it a preferred choice for businesses and researchers alike. This widespread adoption underscores its effectiveness in supporting data-driven decision-making processes. -
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Wiser
Wiser Solutions
Empower growth and insights with our seamless online platform.Our Commerce Execution Suite is accessible to both manufacturers and retailers through an online platform, enabling you to collect insights, act on them, and foster growth, all from a single source. The core principles that guide us at Wiser include: - Perseverance - Caring for people - Striving for excellence in all endeavors - Committing to continuous learning, growth, and development - Aligning efforts, collaborating effectively, and maintaining transparency - Treating others with the respect and kindness you wish to receive in return. These values form the foundation of our approach and commitment to our partners and clients. -
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BHN Rewards
BHN Rewards
Effortlessly distribute digital gifts and enhance engagement today!Leverage BHN Rewards, formerly Rybbon, to effortlessly distribute digital gifts to your customers, employees, or partners. This innovative platform is designed for managing digital gifts, making it easier for market research firms and corporate researchers to customize and optimize their rewards process. By using BHN Rewards, marketers can not only send digital gifts but also track their effectiveness, thereby enriching their marketing campaigns. Additionally, market researchers can conveniently offer incentives via email in the form of digital gift cards. The platform integrates seamlessly with leading marketing tools such as HubSpot, Qualtrics, SurveyMonkey, and Marketo. Through BHN Rewards, a diverse range of digital e-gift cards, prepaid virtual Visa, Mastercard, Amazon cards, and more can be sent. Moreover, our Global Choice feature streamlines the distribution of international rewards; simply determine a reward value, and we will automatically select a range of options that are appropriate for your recipients based on their geographical location. With BHN Rewards, building and nurturing client relationships has never been more straightforward or effective, allowing businesses to foster a more engaged and satisfied customer base. -
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quantilope
quantilope
Unlock actionable insights with our intuitive research platform.Quantilope offers a comprehensive platform that simplifies advanced research methods to provide actionable insights and a greater understanding of your target audience. This innovative tool addresses questions that arise throughout the entire process of product development and marketing strategies, supplying valuable answers. The journey begins with identifying the specific market research question you want to investigate. Covering aspects from business strategy to product rollout and ongoing performance monitoring, quantilope’s Agile Insights platform empowers brands to acquire clearer knowledge about their customers’ identities, buying habits, and the best strategies for engagement. Once your research question is defined, you can start creating your survey using automated tools. The survey editor on quantilope's platform allows for an intuitive selection and arrangement of various question types and automated techniques, including Choice-Based Conjoint, MaxDiff, TURF, and Implicit Tests, among others, all contributing to a smooth research process. This accessible interface not only makes survey development easier but also significantly improves the efficiency and quality of data gathering, ultimately leading to more informed decision-making. With these capabilities, quantilope ensures that brands can effectively connect with their audiences. -
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Signal AI
Signal Media
Unlock unparalleled insights with cutting-edge AI-driven media intelligence.You are cordially invited to discover a media intelligence solution that stands out from the rest. Signal is the sole provider offering unrestricted, immediate access to global information and insights, driven by advanced artificial intelligence technology. Leading organizations worldwide rely on Signal to deliver superior media monitoring, reputation management, and market intelligence services. Signal has pioneered a cutting-edge A.I. platform designed to comprehend and distill key information from vast amounts of data. We are establishing a collaborative ecosystem with our partners that lies at the core of the knowledge economy. This initiative encompasses a wide range of areas, including regulatory compliance, risk management, and the cultivation of M&A opportunities, ensuring that our clients stay ahead in a rapidly evolving landscape. -
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BrandMentions
BrandMentions
"Empower your brand through real-time insights and connections."We delve into every corner of the web to find pertinent mentions of any person or subject. By engaging with your customers and influential figures in your field, you can boost your brand's visibility while obtaining crucial insights about your target market. Grasping the core interests of your customers allows you to design products that meet their unique desires and needs. BrandMentions assists you in pinpointing the best locations to showcase your offerings and connect with prospective customers. By keeping track of who is discussing your brand and the context of these conversations, you equip yourself to understand and protect your reputation amidst fierce competition. It's essential to monitor all discussions related to your business or products across vital platforms, whether they are online or on social media. With BrandMentions, you receive timely updates about significant developments in your field and issues concerning your business, along with real-time alerts sent straight to your inbox, ensuring you are always aware of important changes. This proactive strategy not only helps you stay ahead of your competitors but also strengthens your connections with your audience, ultimately driving better engagement and loyalty. By consistently analyzing these conversations, you can refine your marketing strategies and adapt to the evolving preferences of your customers. -
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Latana
Latana
Transform your marketing with AI-driven insights worldwide.Latana is a cutting-edge platform that leverages artificial intelligence to assist brands in enhancing their marketing strategies by providing exceptional and scalable insights. Our sophisticated algorithm effectively monitors consumer perceptions across over 100 nations globally, ensuring that brands receive accurate and actionable data. -
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Attest
Attest
Unlock insights effortlessly with powerful surveys and analytics.Craft surveys, pinpoint your ideal audience, and analyze complex data – all through one comprehensive platform. You can create your survey in mere minutes, with an option to see your design in action as you build it. Opt for various pre-made templates or start fresh with a new project. Enrich your surveys using multimedia additions such as videos, images, and sound clips. You can include open-ended questions or tailor different experiences for various respondents. The platform's integrated features help users develop actionable questions and gather insightful responses. Tap into a vast pool of 100 million people across 49 markets, leveraging demographic filters to precisely identify your target segments and apply personalized quotas. Thanks to in-built translation tools, performing global research has become more straightforward than ever. The captivating display of results reveals insights as you interact with the data and demographics. Effortlessly share your findings with your team, enhancing your engagement with your audience. Furthermore, you can carry out a free brand awareness survey to assess how your brand stacks up against competitors and extract meaningful insights. Gaining a deeper understanding of market trends is now not only possible but also remarkably streamlined. This platform empowers you to make informed decisions based on real-time data and consumer feedback. -
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Swayable
Swayable
Transform narratives with data-driven insights and transparency.Swayable operates as a worldwide research platform that assesses how media content influences public opinion. Our clients are enhancing the effectiveness of their narratives on critical global issues. Included in our clientele are prominent brands, philanthropic organizations, and political campaigns from various countries. Founded as a public benefit corporation, Swayable is committed to promoting truth and transparency. Significant campaigns turn to Swayable for actionable insights that reveal what strategies are most effective. Clients receive profound insights in under 24 hours without incurring any media expenses. This approach utilizes real scientific methods to enhance consumer insights and gauge public sentiment. Within just 24 hours, results based on thousands of survey respondents can be accessed, accompanied by real-time analytical tools through an online dashboard. This means clients receive concrete evidence of impact rather than mere feedback. Swayable's testing methodology is based on standardized randomized controlled trials (RCT) that deliver a rigorous experimental framework. Leveraging insights across all facets of media planning, creative processes, and messaging can lead to a remarkable 2X-10X increase in return on investment for campaigns. Ultimately, Swayable empowers clients to make informed decisions that can significantly amplify their campaign effectiveness.