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What is Qualtrics XM Platform?

The Qualtrics XM Platformâ„¢ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.

What is Formbricks?

Formbricks is an open-source platform designed for conducting surveys. This tool allows you to create various types of surveys, including link surveys akin to Typeform, website surveys similar to HotJar Ask, and focused in-app surveys. With Formbricks, you can collect feedback from any user segment at any stage of the user experience, making it a powerful resource for insights! The platform is ideal for applications such as: - Pre-churn surveys to analyze reasons behind user cancellations - Onboarding segmentation to discover motivations for signing up - Product-Market Fit surveys to identify gaps for power users - Fake Door Follow Ups to test features and value propositions - Feature Satisfaction surveys to evaluate usability of specific features - Marketing Attribution to trace how users found your service - Sales Support to enhance user profiles with valuable information - NPS and CES for measuring customer satisfaction and loyalty and much more. However, what good is experience data if it remains isolated? - Leverage product analytics to segment your user base in advance - Integrate insights seamlessly with CRMs and customer messaging platforms, among others. Still not convinced? Consider these advantages: - Quick self-hosting in just a few minutes using Docker - Complete control over your data since it's open-source - The ability to customize and extend functionality to meet your needs, thanks to its open-source nature. Getting started is free, so what’s holding you back? Dive in today and unlock the potential of your user feedback! 🤓

Media

Media

Integrations Supported

Slack
Zapier
ACF Technologies
Adobe Analytics
Chattermill
Domo
EvaluationsHub
Freshdesk
Grade.us
Jira
Motileo
Nango
QEval
Qualtrics Employee Experience
Salesforce
ServiceNow
Zendesk

Integrations Supported

Slack
Zapier
Activepieces
Leo

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$30 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

www.qualtrics.com

Company Facts

Organization Name

Formbricks

Date Founded

2022

Company Location

Germany

Company Website

formbricks.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Brand Intelligence

Not specified

Competitive Intelligence

Alerts/Notifications
Benchmarking
Social Media Monitoring
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Release Management
Requirements Management

Qualitative Data Analysis

Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Experience Management

Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis

Survey

Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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