What is Sprinklr?
Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.
Pricing
Price Overview:
Custom, Quote-based Pricing
Similar Software to Sprinklr
Brandwatch
Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.
Learn more
Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
Learn more
Agorapulse
Agorapulse is a comprehensive suite for Social Media Marketing designed to assist agencies, business owners, and marketers in overseeing their accounts across platforms such as Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business, and YouTube.
With our integrated inbox feature, you can be assured that no interaction on social media will slip through the cracks.
We provide an array of publishing tools, which include options for drafting, scheduling, bulk posting, and much more.
Additionally, our detailed reports allow you to track the most critical metrics for your social media presence.
Collaboration is made easy with our team options, enabling profiles with multiple administrators to work together smoothly.
Sign up for a free trial today and discover the reasons behind our customers' love for Agorapulse.
Experience firsthand the efficiency and effectiveness that our platform brings to social media management.
Learn more
Oktopost
Oktopost provides B2B companies with tools for social media management, social listening, and employee advocacy, which help to enhance their brand presence across social platforms and assess the true influence of social media on their business outcomes. By utilizing Oktopost, marketers can foster deeper connections with both customers and potential clients, gain valuable insights, and demonstrate the return on investment effectively. This comprehensive approach not only strengthens brand visibility but also drives strategic decision-making based on measurable results.
Learn more
Screenshots and Video
Company Facts
Company Name:
Sprinklr
Date Founded:
2009
Company Location:
United States
Company Website:
www.sprinklr.com
Product Details
Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Enterprise
Supported Languages
Arabic
Chinese (Simplified)
Dutch
English
French
German
Italian
Japanese
Russian
Spanish
Sprinklr Categories and Features
Social Media Marketing Software
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Management Software
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Advertising Platform
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Experience Management Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Audience Intelligence Platform
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking