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What is Sprinklr Marketing?

Sprinklr Marketing & Advertising is an AI-powered platform tailored for holistic campaign management, effortlessly unifying the entire marketing and advertising processes across over 30 digital, social, and paid channels into a singular, cohesive framework. This cutting-edge solution allows global teams to effectively plan, create, publish, manage, and analyze their campaigns, ensuring consistent messaging, regulatory compliance, and access to real-time analytics. By integrating elements such as campaign planning, content creation, approval workflows, and multi-channel publishing, it aids teams in coordinating their creative endeavors and execution from a central hub while upholding brand standards through role-specific access and audit trails. The platform's built-in AI augments the creative workflow by providing generative briefs and content suggestions, along with insights into performance optimization and exhaustive reporting that illuminate the aspects affecting audience engagement and return on investment. Furthermore, this collaborative approach enhances teamwork and facilitates the swift adjustment of strategies in response to shifting market conditions, ultimately leading to more effective campaign outcomes. As a result, teams can remain agile and responsive, ensuring that their marketing efforts are both relevant and impactful.

What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

Media

Media

Integrations Supported

Mailchimp
Salesforce
Slack
Twilio
WordPress
Tableau
YouTube

Integrations Supported

Mailchimp
Salesforce
Slack
Twilio
WordPress
Adobe Customer Journey Analytics
Anthropic
Azure AI Anomaly Detector
Bynder
Discourse
Freshdesk
GIPHY
Intercom
Mediaocean
OpenAI
Orange Logic
Shutterstock
Trustpilot

API Availability

API Availability

Has API

Pricing Information

Custom, quote-based pricing

Pricing Information

Custom, Quote-based Pricing

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/marketing-and-advertising/

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Categories and Features

AI Marketing

Not specified

Campaign Management

Channel Management
Multi-Campaign

Content Creation

Advertising Content Creation
Content Calendar
Content Planning
Create Reports
Template Creation

Content Distribution

Not specified

Content Experience

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Customer Journey Mapping
Dashboard
Performance Metrics
Social Media Metrics

Marketing Calendar

Not specified

Social Media Advertising

Campaign Management

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Content Distribution

Not specified

Content Experience

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Calendar

Not specified

Marketing Compliance

Not specified

Social Listening

Not specified

Social Media Advertising

Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Content Management
Customer Engagement
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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