Ratings and Reviews 7 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Harmoni Reviews & Ratings
    16 Ratings
  • Bluepear Reviews & Ratings
    68 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    64 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    122 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,635 Ratings

What is Qualtrics XM Platform?

The Qualtrics XM Platformâ„¢ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.

What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

Media

Media

Integrations Supported

5X
Echoes
QEval
Salesforce
Adobe Experience Cloud
Adobe Marketo Engage
CleverX
Contegro
Grade.us
Microsoft Dynamics 365 Business Central
NEXT
Quantum Metric
Rayven
SAP Store
Teamstack
Tray.ai
Vibe.fyi
Voxpopme
Zapier

Integrations Supported

5X
Echoes
QEval
Salesforce
Campaign Monitor

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

www.qualtrics.com

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Brand Intelligence

Not specified

Competitive Intelligence

Alerts/Notifications
Benchmarking
Social Media Monitoring
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Release Management
Requirements Management

Qualitative Data Analysis

Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

Extellio Reviews & Ratings

Extellio

Extellio International AB