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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is Quanticate?
Quanticate offers a broad range of pharmacovigilance services, which encompass the creation and management of safety databases tailored for this field. These databases serve as the main repository for individual case safety reports collected globally regarding a company's pharmaceutical offerings. It is essential to keep these databases up to date with the latest regulatory requirements and to ensure they meet international standards as well as business needs. Quanticate emphasizes the importance of selecting the right database by considering factors such as implementation and maintenance costs, the types of hosting options available (including internal setups, third-party hosting, or cloud solutions from vendors), prior experiences, and compatibility with current systems. They caution that many commercial databases may claim compliance with standards like ISO ICSR ICH-E2B, but true adherence requires careful configuration, thorough validation, and consistent management. Moreover, continuous support and timely updates are vital for preserving the efficiency and dependability of these safety databases as they evolve. Therefore, the choice of database can significantly influence the overall success of pharmacovigilance efforts.
What is Cloudbyz Safety and Pharmacovigilance (PV)?
The Cloudbyz Safety & Pharmacovigilance Solution is a cloud-based platform tailored to enhance drug safety and pharmacovigilance for companies in the pharmaceutical and life sciences sectors. This innovative solution automates the entire workflow of data collection, processing, analysis, and reporting in adherence to global regulatory standards.
Cloudbyz offers comprehensive management of the pharmacovigilance lifecycle, encompassing adverse event processing, case management, regulatory reporting, signal detection, and risk management. By utilizing Cloudbyz, organizations can streamline their pharmacovigilance operations, expedite case processing, and boost the precision of their safety data, all while mitigating risks and ensuring compliance with regulations. Additionally, the advantages of our solution include:
1. Enhanced efficiency through automation
2. Improved accuracy of data
3. Immediate visibility into processes
4. Better collaboration among teams
5. Strengthened adherence to regulatory requirements
Furthermore, adopting this solution empowers organizations to focus on innovation and patient safety, ultimately leading to improved outcomes in drug monitoring.
Integrations Supported
Cloudbyz CTMS
Cloudbyz EDC
Cloudbyz eTMF
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Quanticate
Date Founded
1994
Company Location
United Kingdom
Company Website
www.quanticate.com/pharmacovigilance-safety-database
Company Facts
Organization Name
Cloudbyz
Date Founded
2014
Company Location
United States
Company Website
www.cloudbyz.com
Categories and Features
Categories and Features
Clinical Trial Management
21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning